bsod when going to sleep/hibernate on asus k53e

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  1. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
       #1

    bsod when going to sleep/hibernate on asus k53e


    i have bsods when the laptop is going to sleep or hibernate. from what i've analyzed the crashdumps myself with windbg, there's some driver that hangs at handling an IRP. i don't have symbol files on this system, so windbg didnt tell me what driver is that.

    attached are my minidumps. can someone have a quick look at the most recent ones and tell me what driver(s) causes the problem?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello vv75.

    It is caused by Atheros network adapter driver.
    Code:
    !irp fffffa800bb2dc10
    Irp is active with 5 stacks 3 is current (= 0xfffffa800bb2dd70)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa800a898050 00000000 00000000-00000000    
              Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    *** WARNING: Unable to verify timestamp for ndis.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndis.sys
     \Driver\athr
                Args: 00014400 00000000 00000004 00000002
    Which is an old one.
    Code:
    lmvm athrx
    start             end                 module name
    fffff880`05480000 fffff880`0572a000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Oct 04 12:19:29 2011 (4E8AAC79)
        CheckSum:         002B1FA7
        ImageSize:        002AA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from ATHEROS drivers for Microsoft Windows (Atheros?????)

    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Uninstall the programs:
    Code:
    Start Menu\Programs\ASUS    Public:Start Menu\Programs\ASUS    Public
    Start Menu\Programs\ASUS Utility    Public:Start Menu\Programs\ASUS Utility    Public
    Let us know the results.
      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
    Thread Starter
       #3

    thank you. yes, athrx.sys is the atheros wifi card driver. and it's the freshest available from asus k53e downloads.
    i tried the link you provided, thank you very much again, the driver from there installed fine (also seems to reflect that atheros was bought by qualcomm).
    results... we need time to see the results, the problem does not reproduce at my will.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Wait and see how it goes, let us know the results. OK? :)
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
    Thread Starter
       #5

    nah. same shit. new minidump attached.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Do it again ... first uninstall the driver using |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download.

    If its wireless (Atheros AR9002WB-1NG Wireless Network Adapter), match your device from here:


    If its not a wireless (Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)), match your device from here:

    Also, disable USB selective suspense. USB Selective Suspend - Turn On or Off

    Uninstall Avast using Avast Uninstall Utility.
    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    Let us know the results.
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
    Thread Starter
       #7

    yes, it's wireless. the ethernet driver doesn't involve athrx.sys. iuninstalled the driver repeatedly, checking the box "also delete driver from system" until windows said it doesn't have any driver for this device. then installed the driver from atheros.cz again.
    again, time is needed to see if it's solved...
    Last edited by vv75; 11 Dec 2012 at 08:40.
      My Computer


  8. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
    Thread Starter
       #8

    no luck. new minidump.
    and i'm not surprised, atheros is in fact the stupidest brand of all wifi world, even the cheapest ralink is of much better quality.
      My Computer


  9. Posts : 14
    Windows 7 Ultimate x64, Windows Server 2008 Enterprise, Windows XP Professional
    Thread Starter
       #9

    it seems that i found an even newer driver for this f*ing atheros, Qualcomm Atheros AR9000 Series Wireless LAN Driver for Microsoft Windows | HP® Support
    (.200, the existing one is .75)
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Last crash was also the same .... what is the situation after applying the newer driver?
      My Computer


 
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