BSOD Driver Power State Failure


  1. k24
    Posts : 3
    Windows 7 Pro
       #1

    BSOD Driver Power State Failure


    I've done a search. This thread is similar but not exact to my issue. One addition to the information submitted in my system info is I have a 64bit system.

    I uploaded the .zip as per https://www.sevenforums.com/crashes-d...tructions.html

    Should I provide anything else?

    Thanks!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Uninstall Spybot and Kaspersky during troubleshooting. (You may install it back if we know they weren't a part of your issue.)

    MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.
    Then update this driver:
    Code:
    kd> !irp fffffa80104b1570
    Irp is active with 4 stacks 3 is current (= 0xfffffa80104b16d0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 3]   0 e1 fffffa8009d3d050 00000000 fffff80003720200-fffffa800d4d63c0 Success Error Cancel pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     \Driver\RTL8167	nt!PopSystemIrpCompletion
    			Args: 00015500 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800d4d63c0    
    
    			Args: 00000000 00000000 00000000 00000000
    ....
    kd> lmvm Rt64win7
    start             end                 module name
    fffff880`05b10000 fffff880`05b77000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Wed Dec 29 17:44:36 2010 (4D1B1F24)
        CheckSum:         0007497C
        ImageSize:        00067000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Realtek and restart the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper
    Link: Driver Reference Table

    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
    • 1. Click on the
      2. Type CMD on Search
      3. Left click and Run as Administrator
      4. Type SFC /scannow

    Full tutorial here:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Free up the start-up, nothing except the antivirus is usually needed.

    Go to this link: Intel® Driver Update Utility check the system for latest updates. Download and install any it finds.
    Post back results.
      My Computer


  3. k24
    Posts : 3
    Windows 7 Pro
    Thread Starter
       #3

    Then update this driver:

    Code:
    kd> !irp fffffa80104b1570Irp is active with 4 stacks 3 is current (= 0xfffffa80104b16d0) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000>[ 16, 3] 0 e1 fffffa8009d3d050 00000000 fffff80003720200-fffffa800d4d63c0 Success Error Cancel pending Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for Rt64win7.sys*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys \Driver\RTL8167 nt!PopSystemIrpCompletion Args: 00015500 00000000 00000005 00000003 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa800d4d63c0 Args: 00000000 00000000 00000000 00000000....kd> lmvm Rt64win7start end module namefffff880`05b10000 fffff880`05b77000 Rt64win7 (deferred) Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys Image name: Rt64win7.sys Timestamp: Wed Dec 29 17:44:36 2010 (4D1B1F24) CheckSum: 0007497C ImageSize: 00067000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Realtek and restart the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper
    Link: Driver Reference Table


    Quote:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    For clarification:

    Update this driver: Rt64Win7.sys?

    When you say "Search Google for the name of the driver and compare with what's installed on my system". Are you referring to all drivers?

    Thank you for the quick reply. I'll try to get to work as soon as I am able.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    k24 said:

    For clarification:

    Update this driver: Rt64Win7.sys?

    When you say "Search Google for the name of the driver and compare with what's installed on my system". Are you referring to all drivers?

    Thank you for the quick reply. I'll try to get to work as soon as I am able.
    That's just a method for searching drivers :)
    And yes I meant Rt64Win7.sys.
      My Computer


  5. k24
    Posts : 3
    Windows 7 Pro
    Thread Starter
       #5

    Ok, so I admin that I am not versed with this type of thing. I'd rather ask than do the wrong thing.

    On RealTek to update Rt64Win7.sys: Is this the correct driver page:
    Code:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Re-seat the Realtek NIC

    Upgrading drivers for pre-existing device
    1. Open Driver Install - Device Manager
    2. In the Device Manager locate the device you wish to update the drivers for/look for a
    3. Right-click the device and click Properties.
    4. In the Properties window click the Driver tab.
    5. Click the Update Driver button.
    6. In the Hardware Update Wizard point Windows to the location of the updated drivers on your hard drive

    Once drivers have been installed reboot.
      My Computer


 

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