BSOD frequently. ERROR: BUGCODE_USB_DRIVER, error 0x000000fe

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  1. growley
    Posts : 7
    windows 7 home premium 64bit
       New #1

    BSOD frequently. ERROR: BUGCODE_USB_DRIVER, error 0x000000fe


    Hi guys!

    I have MASSIVE issues with my laptop at the minute!
    BSOD all the time! i can't fix and i know i need to get the dump file (or something like that) but again, have no idea how...
    Im sorry i am so useless but have all but given up with this thing

    Will help in any way i can! Thanks!

    Hp envy 14
    Windows home premium 64bit
    Error: bugcode_usb_driver

    Long number thing: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa800a2277aq)





    THANKS!
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Post it following the Blue Screen of Death (BSOD) Posting Instructions.
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  4. growley
    Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       New #3

    Thanks for your quick reply! i have attached the dump (i think!)
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Code:
    fffff880`0377ec18  fffff880`092d3a60 usbhub!UsbhHubProcessChangeWorker+0xec
    For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

    Let us know the results.
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  7. growley
    Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       New #5

    Right, i have done all that! I shall trial the machine and if it goes again i will reply! thanks you guys!
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  8. growley
    Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       New #6

    Okay guys! thank you so so much! No more BSOD For adam!

    Now just another two minor issues ://


    Hp envy 14 edition is the machine


    Video plays awfully slowly. I mean, jerking and stopping (like a youtube video when it wont load fast enough) but these are movies i have on my hard drive! If i burn the file to disc, it plays fine off the disc.


    Also, i am getting no webcam at all. the program wont even open...

    Any help is vastly appreciated...
    <3
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  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #7

    Try it: Shark007.net - Windows 7 Codecs - WMP12 Codecs

    Or use VLC to play movies.
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  11. growley
    Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       New #8

    nope, downloaded that and nothing im afraid! :/ any other ideas? :s

    It doenst happen on youtube atall!
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  12. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #9

    Video playback is slow, it is usually a codec issue, and after updating codec there is no changes?

    Make it sure that your Monitor's refresh rate is set to 60. And, driver verifier is not enabled.
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  13. growley
    Posts : 7
    windows 7 home premium 64bit
    Thread Starter
       New #10

    how do i do that sory :s
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