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Windows 7: bsod. start up. photo of error

12 Dec 2012   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Driver Reference Table
It's related to usb. Any usb stuff attached?
All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player
Kindle
Samsung Galaxy S3
Sony MP3 player
are not attached when bsod appears? Connect as less as possible. So disconnect mouse and test. Disconnect keyboard as well and test. If possible attach a monitor without usb hub. I don't expect the mouse/keyboard is the problem


My System SpecsSystem Spec
.
12 Dec 2012   #12
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Driver Reference Table
It's related to usb. Any usb stuff attached?
All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player
I think it's the usb hub in monitor that's causing the problem
My System SpecsSystem Spec
12 Dec 2012   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?
My System SpecsSystem Spec
.

12 Dec 2012   #14
ov58szg

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?
I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.
My System SpecsSystem Spec
12 Dec 2012   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?
I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.
usb hub on monitor is usb2.0??
My System SpecsSystem Spec
12 Dec 2012   #16
ov58szg

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
It's an usb3.0 hub that's having problems (or its driver). Do you have usb3.0 ports on monitor? Do you have usb3.0 ports on motherboard?
I have USB 3.0 on motherboard, but I am not using them usually. Monitor, mouse, keyboard etc. are connected via USB 2.0.

Sometimes when I charge my phone I use USB 3.0 but today my phone wasn't connected when I had the BSOD.
usb hub on monitor is usb2.0??
Yes
My System SpecsSystem Spec
12 Dec 2012   #17
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

goto device manager. expand the usb branch. uninstall the usb3.0 stuff only. Now reboot.
Be sure only to uninstall usb3.0!!! otherwise your mouse will not work anymore
My System SpecsSystem Spec
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 bsod. start up. photo of error




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