Help About Blue Screen of Death


  1. Posts : 8
    Windows 7 ultimate 32Bit
       #1

    Help About Blue Screen of Death


    Hi Every one i was installed windows 7 ultimate x6 but blue screen problem appear many times. please help me that why this appears
    and this is my details in Zip file
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800028df8b6, Address of the instruction which caused the bugcheck
    Arg3: fffff88005514000, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!PspReturnQuota+46
    fffff800`028df8b6 488b5d00        mov     rbx,qword ptr [rbp]
    
    CONTEXT:  fffff88005514000 -- (.cxr 0xfffff88005514000)
    rax=0000000000000000 rbx=7ffff80002a58900 rcx=7ffff80002a58900
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000070
    rip=fffff800028df8b6 rsp=fffff880055149e0 rbp=7ffff80002a58900
     r8=fffff80002853000  r9=0000000000000070 r10=0000000000000000
    r11=fffff88005514b38 r12=fffffa80018a7570 r13=0000000000000000
    r14=0000000000000000 r15=fffffa8001a64010
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!PspReturnQuota+0x46:
    fffff800`028df8b6 488b5d00        mov     rbx,qword ptr [rbp] ss:0018:7ffff800`02a58900=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002c05513 to fffff800028df8b6
    
    STACK_TEXT:  
    fffff880`055149e0 fffff800`02c05513 : 7ffff800`02a58900 fffffa80`02ea9598 fffffa80`02ea9598 fffff800`028d4f05 : nt!PspReturnQuota+0x46
    fffff880`05514a60 fffff800`02bc6d86 : fffffa80`01a64030 00000000`00000008 00000000`00000001 ffffe9ea`4a9d1051 : nt! ?? ::NNGAKEGL::`string'+0x14b10
    fffff880`05514a90 fffff800`028d9afc : 00000000`00000000 fffffa80`02d0e060 fffffa80`018a7570 00000000`00000000 : nt!ObpFreeObject+0x266
    fffff880`05514ae0 fffff800`02bc6f44 : fffffa80`02d0e060 00000000`00000000 fffffa80`023b2590 00000000`00000000 : nt!ObfDereferenceObject+0xdc
    fffff880`05514b40 fffff800`02bc74f4 : 00000000`00000190 fffffa80`02d0e060 fffff8a0`0279a0d0 00000000`00000190 : nt!ObpCloseHandleTableEntry+0xc4
    fffff880`05514bd0 fffff800`028ceed3 : fffffa80`023b2590 fffff880`05514ca0 00000001`00000000 fffffa80`01a66060 : nt!ObpCloseHandle+0x94
    fffff880`05514c20 00000000`7796140a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0527f428 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7796140a
    
    
    FOLLOWUP_IP: 
    nt!PspReturnQuota+46
    fffff800`028df8b6 488b5d00        mov     rbx,qword ptr [rbp]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!PspReturnQuota+46
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3
    
    STACK_COMMAND:  .cxr 0xfffff88005514000 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!PspReturnQuota+46
    
    BUCKET_ID:  X64_0x3B_nt!PspReturnQuota+46
    
    Followup: MachineOwner
    ---------
    Please run this and post back the dumps

    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 8
    Windows 7 ultimate 32Bit
    Thread Starter
       #3

    i am trying
      My Computer


 

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