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Windows 7: BSOD new or old video card related, crashes about twice a day

13 Dec 2012   #1

Windows 7 Ultimate X64
BSOD new or old video card related, crashes about twice a day

Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Originally came with a Nvidia Geforce 9600 gs card.

I replaced it last month with a ATI Radeon HD 7750 and I might have not uninstalled all of the old Nvidia drivers or software correctly when switching over. There is still a Nvidia driver under my programs that I can't get rid of. Not sure if any of this has to do with the Random shutdowns or video card errors. I have attached the most recent dmp file. Trying to figure out what to do from here.

Thanks in advance!

Here is what the action center problem details says

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80056414E0
BCP2: FFFFF880046D19E0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

My System SpecsSystem Spec
13 Dec 2012   #2

Windows 8 Professional x64

Update your ati driver
AMD Driver Autodetect

The dump blames ati driver.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa80056414e0, fffff880046d19e0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79e0 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arg1: fffffa80056414e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880046d19e0, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:

fffff880`046d19e0 ??              ???


TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b





fffff880`025b6630 fffff880`057405f7 : fffffa80`056414e0 fffff880`0578cec4 fffffa80`056414e0 fffff880`0570e843 : watchdog!WdDbgReportRecreate+0xa3
fffff880`025b6b50 fffff880`057412bc : fffff8a0`0526b430 fffff8a0`0526b430 00000000`00000080 fffffa80`056414e0 : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`025b6ba0 fffff880`057156b3 : 00000000`00000001 fffffa80`071f8000 00000000`00000000 fffff880`00000044 : dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`025b6bd0 fffff880`05741e0f : 00000000`00000000 ffffffff`fffe7960 fffffa80`056414e0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`025b6c80 fffff880`04756ec1 : fffffa80`07f4d010 00000000`00000080 00000000`00000000 fffffa80`05eb2010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`025b6d00 fffff800`03927e5a : 00000000`fffffc32 fffffa80`071f7610 fffffa80`039cd040 fffffa80`071f7610 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`025b6d40 fffff800`03681d26 : fffff800`03803e80 fffffa80`071f7610 fffff800`03811cc0 52667a66`2b316150 : nt!PspSystemThreadStartup+0x5a
fffff880`025b6d80 00000000`00000000 : fffff880`025b7000 fffff880`025b1000 fffff880`0d396d70 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`046d19e0 ??              ???

SYMBOL_NAME:  atikmpag+79e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys


FAILURE_BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys

Followup: MachineOwner
My System SpecsSystem Spec
13 Dec 2012   #3

Windows 7 Ultimate X64

What would be the best way to fix it? Uninstall them & try to reinstall?
My System SpecsSystem Spec

13 Dec 2012   #4

Windows 8 Professional x64

uninstall older version.

download the fresh version and install it
My System SpecsSystem Spec

 BSOD new or old video card related, crashes about twice a day

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