Blue Screen in my computer


  1. Posts : 2
    Windows 7 Ultimate x32
       #1

    Blue Screen in my computer


    hi

    I have a big problem in the machine, a blue screen appears in the device
    Were followers of steps in the following topic
    https://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
    Been attach files error
    Please help
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    Please uninstall symantec antivirus

    For the time being stop using firefox

    Instead use
    Download: Microsoft Security Essentials - Microsoft Download Center - Download Details
    Also perform this

    RAM - Test with Memtest86+

    Code:
    *** WARNING: Unable to verify timestamp for SYMEVENT.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
    Probably caused by : memory_corruption ( nt!MiBadShareCount+24 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 00000099, A PTE or PFN is corrupt
    Arg2: 0001d5f5, page frame number
    Arg3: 00000003, current page state
    Arg4: 000607f8, 0
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x4E_99
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  firefox.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 82af1567 to 82ae5e98
    
    STACK_TEXT:  
    9c007708 82af1567 0000004e 00000099 0001d5f5 nt!KeBugCheckEx+0x1e
    9c007720 82ac7370 c0802000 9c0077c8 84b896b0 nt!MiBadShareCount+0x24
    9c00776c 82ac7492 84b894c0 84e38ad8 84b894c0 nt!MiDeletePfnList+0x312
    9c007bd4 82ac60ee 84b894c0 84b894c0 00000000 nt!MiDeleteAddressesInWorkingSet+0x118
    9c007c04 82c71957 827045d0 00000000 84e38ad8 nt!MmCleanProcessAddressSpace+0x8c
    9c007c78 82c63df5 00000000 c0000001 892f3560 nt!PspExitThread+0x685
    9c007ca0 8d37d259 ffffffff 00000000 86024dc8 nt!NtTerminateProcess+0x1fa
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9c007d24 82a448fa ffffffff 00000000 0017f980 SYMEVENT+0x17259
    9c007d24 77667380 ffffffff 00000000 0017f980 nt!KiFastCallEntry+0x12a
    0000003b 00000000 00000000 00000000 00000000 0x77667380
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiBadShareCount+24
    82af1567 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!MiBadShareCount+24
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  503f7f43
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount+24
    
    BUCKET_ID:  0x4E_99_nt!MiBadShareCount+24
    
    Followup: MachineOwner
    ---------
      My Computer


 

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