Bsod driver_power_state_failure

tukra · 14 Dec 2012

Hi,

I'm getting a DRIVER_POWER_STATE_FAILURE blue screen every week or few days. It happens during normal use, not at sleep or wake.

Diagnostic zip is attached.

Thanks!!!
Tukra

koolkat77 · 14 Dec 2012

Welcome

There's no zip?

tukra · 14 Dec 2012

koolkat77 said:

There's no zip?

Thanks! I figured out the uploading and it's there now.

koolkat77 · 14 Dec 2012

Thanks :)

Your BSOD-s seem to be caused by Asus Charger Driver and its Likely a BSOD cause

Code:

Probably caused by : AiCharger.sys

Code:

kd> !irp fffffa800d6e4010
Irp is active with 14 stacks 13 is current (= 0xfffffa800d6e4440)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa80069dd440 00000000 fffff8800fa248b0-fffffa800f505370    
	       \Driver\usbhub	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800f505220 00000000 00000000-00000000    pending
	       \Driver\AiCharger
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80073f16c0    

			Args: 00000000 00000000 00000000 00000000
...
kd> lmvm AiCharger
start             end                 module name
fffff880`04e6a000 fffff880`04e6bf80   AiCharger T (no symbols)           
    Loaded symbol image file: AiCharger.sys
    Image path: AiCharger.sys
    Image name: AiCharger.sys
    Timestamp:        Thu Mar 22 14:07:51 2012 (4F6ADDD7)
    CheckSum:         0000ECA5
    ImageSize:        00001F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

Go through these threads for reference:

tukra · 14 Dec 2012

koolkat77 said:

Your BSOD-s seem to be caused by Asus Charger Driver

Awesome! Thank you so much. I will try removing it and see if the problem goes away.
This is an incredible service you do for people. You saved me countless hours of learning how to decode minidumps.

koolkat77 · 15 Dec 2012

No problem, let us know how it went.
Good luck :)

koolkat77 · 26 Dec 2012

Any more BSOD-s?

tukra · 26 Dec 2012

I installed a newer version of the AiCharger driver and got the same bsod a week or so later. I'll try removing it completely and see if it clears up when I get home after xmas.

If that stops it then maybe I'll try the same driver from another mobo manufacturer. A bunch of different mobo makers license that driver from the same company and rebrand it so maybe some version besides the ASUS one will work. Not counting on it since the guts should be the same but it sure is nice to be able to charge my phone when the computer is off.

koolkat77 · 26 Dec 2012

Alright, good luck!

tukra · 16 Jan 2013

I tried the latest version of the AiCharger driver and it crashed again a few days later. Then I removed it and it's been a couple weeks without incident so I think my problem may be solved. Thanks again for your help.