windows crash suddenly

Page 1 of 2 12 LastLast

  1. Posts : 7
    windows 7
       #1

    windows crash suddenly


    hii there...
    i have a serious problem with windows 7.it suddenly crashes and a striped screen appears and i have to restart my laptop.it happens when im using it when charging...what am i supposed to do....???my processor is amd turion 2ghz,graphic card is 256 mb 3200....
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Please type event viewer in the search box .. open the application section and see if there are any critical errors listed... please post them if there are..

    Right off the bat I would say that there is a video problem here somewhere.. Does this only happen while charging?
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    sid1389 said:
    hii there...
    i have a serious problem with windows 7.it suddenly crashes and a striped screen appears and i have to restart my laptop.it happens when im using it when charging...what am i supposed to do....???my processor is amd turion 2ghz,graphic card is 256 mb 3200....
    sid

    hi and welcome ot sevenforums

    cna you go into c:\wondows\minidump and see if there is a dump file (*.dmp) there. if there is can you zip it and upload it to us using the attachment icon (shaped like a paperclip) in the reply form

    thanks

    ken
      My Computer


  4. Posts : 7
    windows 7
    Thread Starter
       #4

    im sorry i dont find any minidump file in c:/windows,the problem occurs only when im charging it...
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    sid1389 said:
    im sorry i dont find any minidump file in c:/windows,the problem occurs only when im charging it...
    no problem. did youy check event viewer like Tews suggested?
      My Computer


  6. Posts : 7
    windows 7
    Thread Starter
       #6

    yeah i did...no critical events listed overthere toooo
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    video driver, heat?
      My Computer


  8. Posts : 7
    windows 7
    Thread Starter
       #8

    i feel its aproblem related to my battery or the graphic card or some thing...
    the drivers are any way uptadated.....
    heat is not the problem...
    i dint face any of these problems when i was using vista....
    but i dont wanna go back to vista cos 7 is really good.....
      My Computer


  9. Posts : 7
    windows 7
    Thread Starter
       #9

    moreover i run it in safe mode with charging... then there is no problem....
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #10

    Well, I think at this point there are only two things left to do... do a clean install and see if the problem persists... consider replacing the battery ...
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:24.
Find Us