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Windows 7: Two different repeated BSOD; 0x1000007e & 0x0000003b

18 Dec 2012   #1

Windows 7 Professional 64bit Service Pack 1
Two different repeated BSOD; 0x1000007e & 0x0000003b


I have for a while been getting two different BSOD's on a regular basis, though never had the time to really look into the issue(s) until now (primarily because it is getting too frustrating). Some other BSOD's will also be present but these have often been happening on either one or two (maximum three) occassions since November. These have however not been as frequent and random as the other two mentioned in the title.

These (seem) to happen at random occassions, both in-game, when afk, watching flash videos, writing papers etc. Have so far not been able to figure out the cause of them due to my limited knowledge, but I do however suspect that they are either related to my HDD failing (my own suspicion based on the fact that it seems to happen once it corrupts my Windows OS once the HDD starts filling up abover 80%. However this is pure speculation.) or simply one (or both) of my Gigabyte 6870 GPU's failing. I have two GV-R687OC-1GD on crossfire. My motherboard is a ASUS P8Z68-v GEN3, PSU Corsair TX850 v2, Intel Core i7-2600k LGA1155 Processor with a Corsair H80 watercooling. I have 16 GB (4x4GB) of Corsair XMS3 DDR3 RAM.

I hope this is enough information for you to help me find the source of these BSOD's. Let me know if you need more information.

Best regards,

My System SpecsSystem Spec
19 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SevenForums.

Dump files show possible issues with GPU / GPU drivers.

Roll back to a stable version of the driver.

Video Card - Stress Test with Furmark:Monitor your temps with Speccy during these tests:Video Memory Test:
* Clear any dust accumulated inside of the case
* Ensure all fans are working properly
* Test your video cards in another PC
* Test another video card in your PC
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

For Hard drive:
Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Also the DOS version of:
Test RAM as well.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

Post your results.
My System SpecsSystem Spec

 Two different repeated BSOD; 0x1000007e & 0x0000003b

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