BSOD random 0x0000000a, 0x0000003b

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    Your crash dump is not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  2. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #22

    I enabled DV, but now when the system crashes, there are no dump files or restarts, only freezes.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    fsanyee said:
    I enabled DV, but now when the system crashes, there are no dump files or restarts, only freezes.
    So it is not crashing with DV enabled, but only freezing?

    Still I think it is some driver issue. And, you should start fresh at this point I think. It is the final possible way to get rid of any faulty drivers there.

    Can you try Clean Reinstall - Factory OEM Windows 7
      My Computer


  4. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #24

    I reinstalled my Windows. As soon as the installer finished, I turned off the computer and pluged my another hard drive in (all the drivers are on that one) Before the Welcome message, my clean windows 7 crashed... As I remember it was a 0x000003B
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #25

    fsanyee said:
    I reinstalled my Windows. As soon as the installer finished, I turned off the computer and pluged my another hard drive in (all the drivers are on that one) Before the Welcome message, my clean windows 7 crashed... As I remember it was a 0x000003B
    Haven't you installed the drivers in C drive?
      My Computer


  6. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #26

    I formated C at the begining the installation. Befor I started I downloaded all drivers to my another HD which was unplugd during the install.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    OK ... that means, the drivers are not yet installed, and when you plugged the other HDD, it crashed. Am I right now? An uninstalled driver cannot make it a crash.

    Do some disc checks on the other HDD.

    1. Update your SSD's Firmware
    2. Re-seat the sata and power. Also check the cables.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    Have you tested the RAM modules? Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.
      My Computer


  8. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #28

    I reinstalled my windows (again). This time without my sound card. I did everything as I did at the first time. There wasant any problem till the second reboot. After that I was looking for the USB3 drivers with the device manager while the system crashed.

    edit:Arc: at the first time before I pluged my other hdd in, I turned off the computer.
    edit2: I tested ram, but only for 2 passes, and I checked Memtest's Bit fade test too....
      My Computer


  9. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #29

    3rd install: This time I had a chance to install the display driver, but after the reboot....
      My Computer


  10. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #30

    4th install: before the installation completed.....
      My Computer


 
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