Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD USB_BUGCODE_DRIVER maybe bluetooth?

21 Dec 2012   #1
matt31084

Windows 7 Home Premium 64bit
 
 
BSOD USB_BUGCODE_DRIVER maybe bluetooth?

My computer has a BSOD randomly during use. I have been dealing with it for a while and just ended up re-installing Windows. This seemed to fix the problem for a bit, but then it started again. I think it might be the bluetooth causing it, but I'm not sure. I had an action center message pop up saying the bluetooth software is missing a driver, so I downloaded the file and ran it and it caused about 3 or 4 BSOD shortly after. I then uninstalled the stack software from Toshiba and in about 30 minutes it hasn't had a BSOD. I have attached the dump files and I can provide any other information. I thought the last time I tracked this down it was related to my HP wireless printer, which still could be the culprit. I did have a USB mouse plugged in, but when I unplug it, my computer will still BSOD. Sorry for any information I left out, worried I might get a BSOD before I submit

Toshiba Qosmio X505-Q880
Windows 7 Home Premium 64-bit


My System SpecsSystem Spec
.
21 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboad, matt :)

All the crash dumps are the same.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8008d02000}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------
According to Carrona.org. STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes:
USB device driver

For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them. Do it for them all, including the Bluetooth device.

Let us know the results.
My System SpecsSystem Spec
21 Dec 2012   #3
matt31084

Windows 7 Home Premium 64bit
 
 

I did as you said and I noticed that windows installed a different driver for the host controller as just a standard enhanced PCI to USB host controller. Before it was some Intel driver. Maybe that was the culprit...

I'll let it go for a while and see if it gets BSOD over the next week or so and post back my results. Thanks for the help.
My System SpecsSystem Spec
.

Reply

 BSOD USB_BUGCODE_DRIVER maybe bluetooth?




Thread Tools




Similar help and support threads
Thread Forum
BSOD every few days, message USB_BUGCODE_DRIVER
My computer's been crashing every couple days since about December (based on the dump file dates). Yeah, I've kind of been ignoring it for way too long. I haven't seen the BSOD message every time, but when I have it's always been 'USB_BUGCODE_DRIVER'. The specific errors have varied a bit - the...
BSOD Help and Support
BSOD usb_bugcode_driver
I get random USB device not recognized messages, when nothing is plugged into my usb drives. When I click the message it shows me generic usb hub (6 ports) with an unknown device in bold. My computer also randomly shuts down and gives me the bsod with the code usb_bugcode_driver message. I am...
BSOD Help and Support
BSOD: USB_BUGCODE_DRIVER error 0x000000fe
Hi everyone, I have been having a random BSOD with this USB_BUGCODE_DRIVER error for about a month now and I've looked around on the internet and this forum trying to solve it on my own but I still can't figure it out. It all originated from when I used a usb cable to connect my phone to my...
BSOD Help and Support
USB_bugcode_driver BSOD
Hi, my laptop has been crashing intermittently for a few months now and I can't seem to find any solutions to my problem. I've tried updating my drivers/BIOS but nothing seems to produce any results. Any help would be vastly appreciated. My folder with my systems Health Report and my Windows NT6...
BSOD Help and Support
BSOD USB_BUGCODE_DRIVER
Hi I randomly seem to get a BSOD. I have attached the dump file, please let me know if you require more information. Any help appreciated.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:18.
Twitter Facebook Google+