BSOD Dell Inspiron


  1. Posts : 64
    Windows 7 Ultimate x64
       #1

    BSOD Dell Inspiron


    Dell Inspiron 537
    Windows 7 Home Premium "OA"
    service pack 1
    4.00 gb RAM
    Intel Celeron CPU 2.20 ghz
    64 Bit

    Hope you can help!
      My Computer


  2. Posts : 64
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Sorry, I dont think I let the program finish completely. It is running again and i will upload it again as soon as it finishes. sorry about the issue.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hello Otis,

    It is crashed by Symantec Endpoint Driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8000342c080, 0, fffff88005e27d83, 2}
    
    *** WARNING: Unable to verify timestamp for SRTSPL64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSPL64.SYS
    
    Could not read faulting driver name
    Probably caused by : SRTSPL64.SYS ( SRTSPL64+27d83 )
    
    Followup: MachineOwner
    ---------
    Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
    13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
    The BIOS is old. Search for an update.
    Code:
    BIOS Version/Date    Dell Inc. A03, 7/23/2009
    Let us know the results.
      My Computer


  4. Posts : 64
    Windows 7 Ultimate x64
    Thread Starter
       #4

    I will try that thanks!
      My Computer


 

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