black screen white cursor

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  1. Posts : 8
    Windows 7 RTM
       #1

    black screen white cursor


    Hi,

    My Windows 7 has stopped working

    All I get after the bios starts up is a blank (black) screen and a white cursor.

    I do not have a Windows 7 recovery disk and only a Windows Vista one. If I re-intsall Windows Vista I assume I will lose everything off my partition.

    Can you tell me if I can fix my Windows 7 installation

    If not can you tell me a way of not losing some sentimentally valuable files?
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    The files you can recover with this program ( Computer First Aid Using Knoppix ). To diagnose your problem, we would need more info.
      My Computer


  3. Posts : 8
    Windows 7 RTM
    Thread Starter
       #3

    what info do you need?


    Hi,

    I will try the recovery tool you've suggested.

    As for info, what info do you want or need?

    At the moment I can press F2 or F12 to go to the bios setup. F12 allows me to boot from the cd/dvd drive. If I select to boot from the hard drive nothing happens apart from a black screen with a white cursor flashing in the top left hand corner.

    I installed Windows 7 from the Microsoft website, but never made a recovery disk, it has now crashed so can't put one into the cd/dvd drive.

    I have put in my windows vista one, but it can't repair the problem. owever it does recognise that there is a windows 7 operating system on the C drive.

    The computer is an acer aspire 5920

    If you want some info from the bios then let me know, but apart from ram etc. there is not much else I can provide
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    I would say, first order of the day is to recover your data. Then we'll see how to go from there.
      My Computer


  5. Posts : 8
    Windows 7 RTM
    Thread Starter
       #5

    problem with knoppix


    Hi

    Downloaded knoppix 6.0.1 it has loaded but only offering my documents, and I cannot see my hard drive, as it is written in the instructions.

    Either I have not read followed them correctly or not downloaded the right one, or that this does not work so well with Windows 7 or another reason.

    Any suggestions, and apologies if I'm being stupid
      My Computer


  6. Posts : 8
    Windows 7 RTM
    Thread Starter
       #6

    When I go into mmt-system and choose either ACER, Data or 3.3 GB Volume it says

    Error org.freedesktop.Hal.Device.Volume.UnknownFailure
      My Computer


  7. Posts : 8
    Windows 7 RTM
    Thread Starter
       #7

    Above it says unable to mount device
      My Computer


  8. Posts : 8
    Windows 7 RTM
    Thread Starter
       #8

    can view directories from command prompt


    Hi

    Put the Vista disk back in and managed to be able to view the c:\ directory using the command console. Not sure what to do from here. Can I manually load windows from here?

    Is it possible to move files from here onto another partition (d:\) which I created

    If I install Vista on the c:\ partition will it write over the d:z partition as well?
      My Computer


  9. Posts : 9
    Windows 7 x64
       #9

    I'm not sure but try copy <source> <destination>. (copy filename.ext D:\)
    It will not overwrite the files in drive D:.
      My Computer


  10. Posts : 8
    Windows 7 RTM
    Thread Starter
       #10

    Managed to use the xcopy command at the command prompt and moved all my personal files from the c:\ drive to the d:\ I can now install a new version of windows on the c:\ is this correct?
      My Computer


 
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