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Windows 7: BSOD while playing WoW, error 0xA0000001

22 Dec 2012   #1

Windows 7 Premium 64bit
BSOD while playing WoW, error 0xA0000001

This has recently started happening. I logged on WoW and began to notice these weird texture issues. It looks like a bunch of black lines all over the place. At first, I thought it was a WoW issue but it turns out to happen in any other game or any thing that requires graphics such as a video. It only blue screens on WoW. I haven't tried it on other games with the current drivers. I spoke with one of the blue posters and we tried a bunch of things. I uninstalled all display drivers and used driver sweeper to get the left over files. I reinstalled the current version but got the same issue. I installed the new 12.11 beta drivers but got the same issue. I rolled back to 12.8 I believe and although I didn't get a blue screen on WoW, I was still getting the graphic issues. I tried DOTA 2 with these graphics and got the same thing. Instead of getting a bluescreen with those drivers, the game would randomly crash or become unresponsive. I suppose that's better than BSOD. I tried to do a system restore to last week but all of my restore points are from after the problems started.

I did a blue screen log check and got issues with the driver atikmdag. I don't recall installing anything in the past week that would cause problems just out of the blue. This actually happened to me a few weeks ago but I did not get a BSOD. I was getting those graphical issues and thought it was WoW. I ignore it and when I logged back in, there were no errors. This was about 3 weeks ago.

I hope this isn't a huge issue that would cause me to have to spend a lot of money. . I have yet to do a full restore because I'm saving that as the last option. All help is appreciated.

[Edit]- Here's my setup.

Sapphire Radeon HD 7850
Biostar TZ77A motherboard
8Gigs of Ram
I3 2120 Sandy Bridge CPU
1 x Antec VP-450 450W ATX 12V v2.3 Power Supply

My System SpecsSystem Spec
23 Dec 2012   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hiyya Deismo your restore points did you try the before box as in my pic? If you still want to restore try that.

Sorry mate this too

If you go a memtest you will need to make a bootable disk from - it takes a while to run and you need to set the BIOS to boot from the optical drive first.
My System SpecsSystem Spec
23 Dec 2012   #3

Windows 7 Premium 64bit

Yes, I checked the box at the bottom but nothing came up.
My System SpecsSystem Spec

23 Dec 2012   #4

Windows 7 Premium 64bit

I did a mem test and I got no errors.
My System SpecsSystem Spec
23 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

The crashes are caused by ATI display driver, and that one you are using is a beta driver.
lmvm atikmdag
start             end                 module name
fffff880`034ea000 fffff880`03fff000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sun Dec 02 13:51:53 2012 (50BB0FA1)
    CheckSum:         00AC8840
    ImageSize:        00B15000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
  • Download and install Driver Fusion.
  • Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your AMD/ATI display driver.
  • Boot normally now. Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.
I also have noticed that it is causing the crash with another version of the display driver. Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Clean inside the computer, specially the fan grills and air vents.

Check the temperature of the system as well as the graphics card using Speccy. Upload a screenshot of Speccy's summery tab for us.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
23 Dec 2012   #6

Windows 7 Premium 64bit

I did a clean reinstallation of windows. I have no games to test but I went to youtube and watched a video and started getting the same flickering issues.
My System SpecsSystem Spec
23 Dec 2012   #7

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hum I don't know if Archie would agree but maybe the GPU is dying? I suppose you have tried just simply re seating the GPU and test the power cable to it?
If it is reasonably new then maybe a warranty job.
My System SpecsSystem Spec
23 Dec 2012   #8

Windows 7 Premium 64bit

I was thinking that too. Now, I'm no GPU expert, but I purchased this like two and a half months ago. I don't really do heavy gaming or constant gaming. I'm not sure why it would be dying. I'm going to take it out again and make sure everything is clean but ultimately, it looks like I'm going to aim at getting it replaced.

[Edit] - Attached a screenshot of how WoW looks.
My System SpecsSystem Spec
23 Dec 2012   #9

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Now if it were mine I would check not only the air flow paths but also the thermal pastes - probably wouldn't be the first of a bad batch and not the last I guess. But be aware that doing that might void the warranty.

I had a bad Asus Ge Force GTX 650 straight from the box so it was an RTM and look there are so many components on the thing as do mobos etc that one capacitor out and it is good night nurse.

Having said that do you have access to another machine to try it in? I did and that is how I found the unit was malfunctioning - chaotic screen.
My System SpecsSystem Spec
23 Dec 2012   #10

Windows 7 Premium 64bit

I have an old HP Pavilion 533w.
My System SpecsSystem Spec

 BSOD while playing WoW, error 0xA0000001

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