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Windows 7: BSOD while using Firefox, error 0x0000001e

25 Dec 2012   #1

Windows 7 professional, x64 Bit, Service Pack 1
BSOD while using Firefox, error 0x0000001e

Hello everyone hope you all had an awesome Christmas :)

I reinstalled my Windows 7 x64 about a week or 2 ago becasue it was feeling slow (no problems with it)

The new install has worked fine untill today when i started getting BSODs while using firefox, i think its related to firefox becasue when i have firefox open the computer have blue screend in about 5mins, but now when im wrighting this with IE it hasnt blue screend for 40mins.

I didnt see all the error codes but the last one which was 0x0000001e

Im going to reinstall Firefox and try it with a new profile to see if that helps.

Hope someone has time to help little me in these busy christmas times :)

My System SpecsSystem Spec
25 Dec 2012   #2

Windows 7 professional, x64 Bit, Service Pack 1

Just got another BSOD after reinstalling firefox and tried using it with a new empty profile.

This time i didnt get the code but it said something about RAMDISK.sys
so i have uninstalled the radeon Ramdisk software

i also updated the attached file in my first post to include the latest minidump
My System SpecsSystem Spec
26 Dec 2012   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Do not use CCleaner during the time of troubleshooting. It wipes the .DMP files out.
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
If you are overclocking any hardware, STOP. Reset any changed values back to default.

Is the firmware of your SSD up-to-date?

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Also the DOS version of:
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec

26 Dec 2012   #4

Windows 7 professional, x64 Bit, Service Pack 1

Oh crap sorry, i did a run with CC after i uninstalled Firefox :/

I tried overclocking when i got the system but went back to stock because i didn't need the extra power.
i dont know why its at 3410Mhz Ive set everything back to stock and even tried a full clear CMOS on the mobo, the only change Ive made is setting my RAM to the correct settings.
cant get the BCKL to stay at 100 it always goes little bit higher, thats why the clock speed is a little bit of
but it shouldn't be a problem tho.

My SSD got the latest firmware from Samsung.

I ran a disk check on all my hard drives with no errors

the system hasn't gotten a BSOD since i uninstalled my ramdisk software its been on for about 9hours and no problems, i will do memtest86 if it crashes again.

I think the ramdisk was causing the problem because after i uninstalled it everything is working again, ive been able to run multiple minecraft servers and use firefox without it blue screening.

Im marking this is solved since it seems fine now, if i get in to more trouble ill do the things you have told me to do.
Dont wanna take up your time when there is other people that need more help :)
My System SpecsSystem Spec
27 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Thanks for letting us know your fix. :)
My System SpecsSystem Spec

 BSOD while using Firefox, error 0x0000001e

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