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Windows 7: BSOD randomly on new build, no idea why only happens while idoling

26 Dec 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by MetalCanadian View Post
Based on the zip file from the dumps should I just do a complete fresh install or look for more troubleshooting options? I probably will not update the firmware unless I truly need to or there are other options that would require the wipe.
A BCC F4 is in most cases I've seen a Hard drive/Storage issue.

I've come across many past threads with OP's having a SSD and Code F4, a simple firmware update fixed the issue.

If you search our forum you'll find many threads solved by a firmware update.

Here are examples:
  1. https://www.sevenforums.com/crashes-d...exe-7f1c0.html
  2. https://www.sevenforums.com/crashes-d...-attached.html
  3. https://www.sevenforums.com/crashes-d...ere-bsods.html



My System SpecsSystem Spec
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26 Dec 2012   #12
MetalCanadian

Windows 7 professional 64
 
 

Ya I might do the clean install and go from there. Thank you for the help, I'll keep you posted after the clean install and see if it repeats itself.
My System SpecsSystem Spec
26 Dec 2012   #13
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

MetalCanadian, a firmware update sounds difficult and for some reason the manufacturers make it sound that way. It is normally a very easy and quick process. I updated the firmware on 3 SSDs in 3 different computers in less than 10 minutes if that gives you an idea. Try the Linux method, it will normally do it and, I think, will do it to an OS drive. Since the Linux is bootable, it runs from ram so you are not updating the same drive the firmware is running on.
My System SpecsSystem Spec
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26 Dec 2012   #14
MetalCanadian

Windows 7 professional 64
 
 

Before I run the firmware update, I found this Annoyances.org - Bsod caused by driver ntoskrnl.exe (Windows 7 Discussion Forum) . It talks about the exact same errors I am having and the codes match up to what I pulled up with BlueScreenViews.exe. Its says a BIOS error, what are your thoughts on that?
My System SpecsSystem Spec
27 Dec 2012   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I don't trust BlueScreenView.

We use WINDBG to analyze the files.

BSOD Analysis - Getting Started
My System SpecsSystem Spec
27 Dec 2012   #16
MetalCanadian

Windows 7 professional 64
 
 

Ah alright I'll give that one a try
My System SpecsSystem Spec
27 Dec 2012   #17
MetalCanadian

Windows 7 professional 64
 
 

OK followed the instructions, initiated the BSOD, now I can't find the .dmp files to run through the program. I was assuming that once I entered the CMD entry it would go through straight to the .dmp files. Or am I missing a step?
My System SpecsSystem Spec
27 Dec 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I'd recommend to give the firmware update a go before getting down to all this.
Have you checked the links in my post #11.

If the firmware update does not fix these problems, we can continue troubleshooting/debugging.

Quote:
Follow this: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
27 Dec 2012   #19
MetalCanadian

Windows 7 professional 64
 
 

Great news! I pulled it out of sleep with NO BSOD, the firm ware update did it. I will try a couple more times and if it works I will mark this as solved. Thank you so much for your help koolkat77, essenbe, and Layback Bear. You guys are life savers!
My System SpecsSystem Spec
27 Dec 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update.

To make sure everything is OK, keep the thread open for 1 week.

Good luck
My System SpecsSystem Spec
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 BSOD randomly on new build, no idea why only happens while idoling




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