BSOD upon starting StarCraft 2, error not known

Post it following the Blue Screen of Death (BSOD) Posting Instructions .

So it is Symantec Heuristics Driver that crashed your computer.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 6, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
Probably caused by : BHDrvx64.sys ( BHDrvx64+c51b4 )

Followup: MachineOwner
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Also Norton Internet Security is contributing in the crash.

Code:

fffff880`1197d490  fffff880`06cbd090Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x22090

And Symantec Extended File Attributes

Code:

fffff880`1197d058  fffff880`01249a6fUnable to load image \SystemRoot\system32\drivers\N360x64\1401010.002\SYMEFA64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
 SYMEFA64+0x1a6f

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Let us know the results.

Well done :)

Now let us know how it is performing.

ToxicXGL said:

So far nothing has happen but the previous BSODs were random so is there anyway of making sure the problem is dealt with? Also does this mean that i cannot use Norton because i did pay for it so i am hoping that i can get my moneys worth out of it

About the money, sorry it is really out of my jurisdiction. What I experienced that Norton causes BSODs frequently, and MSE never. So, from the BSOD perspective, I'd always suggest you to use MSE. If you can compromise with those crashes, freely use Norton. :)

Wait and observe the situation, say a week, a fortnight or a month. Report then back, or report back when another crash takes place at an earlier time.