I just got the BSOD! Please help.

STU9000 · 27 Dec 2012

Hi, sorry I know that's probably a crap title but this just happened out of the blue as I was about to leave with my parents who were hassling me so I didn't get the chance to record much about it. It also happened while I was in the shower, I returned to find a blue screen with a load of warnings on it. I guess I should have taken a photo of it, but I didn't. I have no idea whatsoever what might have caused this. I was just after sharing a dongle with an old Vista machine that probably doesn't have any viruses on it but thought it might be related to that..?

Anyway I followed the instructions from this page and ran the SF diagnostic tool. Have attached the folder to this post. I also ran an sfc /scannow on the way here which highlighted no problems and also a quick scan with MSE, also no problems.

I have had no problems with my machine at all until this, but I am pleased that it seems to be a common problem and that you guys have this very comprehensive web site to offer help. You guys are a great help, you really are.

I have all my photos backed up now but I nearly lost some. Should probably get my Steam game saves backed up too.

Anyway, if anyone can take a look at the zipped folder I attached and let me know if there are any issues I need to deal with I'd really appreciate it.

Arc · 27 Dec 2012

Hello STU9000.

It is crashed on the display driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000094, fffff8800f939dbe, fffff88003e102d0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+656dbe )

Followup: MachineOwner
---------

And it is very old.

Code:

lmvm nvlddmkm
start             end                 module name
fffff880`0f2e3000 fffff880`0ff5ac00   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 17 08:38:19 2011 (4DFAC523)
    CheckSum:         00C88F82
    ImageSize:        00C77C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).

Let us know the results.

STU9000 · 27 Dec 2012

Hi my machine less than a year old but it was an ex display model. I should have the most up to date Nvidia drivers, I think because I play a lot of games from Steam and it usually always installs new drivers. I did have to turn off DX 11 to play Deus Ex recently though.

I'm a bit busy just now, but if you think that I need to address this by installing something from those links you posted I will do that and get back to you as soon as I can. Might cancel the full virus check and get onto that.

I've been meaning to run puran defrag again but I want to clean some files of my C Drive first. Will get that done as soon as, not a good time to have issues right now lol at least it is still working. I guess if I don't tackle this now it might crash again right? I have to pop out not for a bit will look at this again when I come back, thanks for the help.

Arc · 27 Dec 2012

If you run Puran, it will not harm anything, Puran is a trustworthy program :)

Let us know the situation after updating the display driver, ok? :)

STU9000 · 27 Dec 2012

OK I updated the drivers, can't believe how out of date they were!

Had some problems with games crashing recently so maybe this was the reason why, I will report back soon as to how that goes. I had to turn off DX 11 to run Deus Ex: Human Revolution but will turn it back on and see if it runs any better now.

Also checked my WEI before and after and this was the result. I gained 0.1 for graphics and gaming graphics, from 6.6 to 6.7

Arc said:

If you run Puran, it will not harm anything, Puran is a trustworthy program :)

Yes I've been using it a lot, it's very good. I just wanted to delete some files from my HD before doing it that's all, makes more sense to do that. I do a lot of photography and digital design and it can get a bit disorganised.

STU9000 · 27 Dec 2012

Still haven't checked out the games but my brightness function has gone a bit wonky, flashes bright when you change it and seems to reset too bright. It's going bright dark bright dark now, only just noticed this when I turned the light off. Solved the problem for now by covering the light sensor that is underneath the screen.

STU9000 · 25 May 2015

Help. BSOD again!

My computer is an utter mess right now. I tried to clean it up, did a full reinstall and it just ended up going the same way again. Fan is noisy and always on. I recently uninstalled an AMD core optimiser which is strange because I have an intel pcoressor, something to do with Steam games, I thinking about just getting rid of that.

Anyway, doing a spot of gardening and keep coming back in to find this.

Arc · 25 May 2015

Test the HDD: SeaTools for DOS and Windows - How to Use

STU9000 · 25 May 2015

OK I'm going to have to take this up tomorrow, after I've made sure all my files are backed up. Do you think my HDD might be failing?

Arc · 26 May 2015

Hints are there.