Blue Screen Dumping Files

Welcome

There are no dump files in the attachment

System Optimisers

Please remove the following software

Code:

Advanced SystemCare 5	"c:\program files\iobit\advanced systemcare 5\asctray.exe" /autostart	NT AUTHORITY\SYSTEM	HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Advanced SystemCare 5	"c:\program files\iobit\advanced systemcare 5\asctray.exe" /autostart	User-PC\User	HKU\S-1-5-21-2015544308-2661430967-2906008023-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Advanced SystemCare 5	"c:\program files\iobit\advanced systemcare 5\asctray.exe" /autostart	User-PC\UpdatusUser	HKU\S-1-5-21-2015544308-2661430967-2906008023-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Advanced SystemCare 5	"c:\program files\iobit\advanced systemcare 5\asctray.exe" /autostart	.DEFAULT	HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything

Security software:
Make scans with the following:

-Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

-ESET online scanner

• Free Online Virus Scanner | ESET

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
  
  • Malwarebytes - Free
    
    • Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted

Run a full scan with both (separately) once downloaded, installed and updated

Perform a System File Check:

• Click on the start
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

Disk Check on your hard drive for file system errors and bad sectors on it:

• Disk Check

Post back results

KyouChan said:

Attachment 247498

Hoping for your guys help. Thanks :)

Hi KyouChan,

The zipped folder does not contain 'dump files'; please refer to the steps listed in the following link to capture the 'dump files' and share it: https://www.sevenforums.com/crashes-d...tructions.html

Do reply if you have any further questions. I would be glad to assist.

avipbb.sys = Avira AntiVir Description here: Driver Reference Table
Uninstall Avira antivirus with its removal tool: http://www.avira.com/en/support-down...-tool/product/and make scans with the tools above. Install MSE and Malwarebytes after that.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 87c3dd40, 87c3deac, 83260e10}

*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
----- ETW minidump data unavailable-----
Probably caused by : avipbb.sys ( avipbb+aa84 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 87c3dd40, Terminating object
Arg3: 87c3deac, Process image file name
Arg4: 83260e10, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: 87c3dd40

IMAGE_NAME:  avipbb.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4da596dd

MODULE_NAME: avipbb

FAULTING_MODULE: 00000000 

PROCESS_NAME:  AutoCare.exe

BUGCHECK_STR:  0xF4_AutoCare.exe

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 833262a1 to 83125e98

STACK_TEXT:  
bf42fc54 833262a1 000000f4 00000003 87c3dd40 nt!KeBugCheckEx+0x1e
bf42fc78 832a3e5a 83260e10 87c3deac 87c3dfb0 nt!PspCatchCriticalBreak+0x71
bf42fca8 832a3d9d 87c3dd40 85abcaf8 00000000 nt!PspTerminateAllThreads+0x2d
bf42fcdc 9153ba84 00000378 00000000 00000378 nt!NtTerminateProcess+0x1a2
WARNING: Stack unwind information not available. Following frames may be wrong.
bf42fd24 830848fa 00000378 00000000 0012f704 avipbb+0xaa84
bf42fd24 77be7094 00000378 00000000 0012f704 nt!KiFastCallEntry+0x12a
0012f704 00000000 00000000 00000000 00000000 0x77be7094


STACK_COMMAND:  kb

FOLLOWUP_IP: 
avipbb+aa84
9153ba84 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  avipbb+aa84

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0xF4_AutoCare.exe_avipbb+aa84

BUCKET_ID:  0xF4_AutoCare.exe_avipbb+aa84

Followup: MachineOwner
---------

Take your time