BSOD 0x0000000f4 dump files included


  1. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD 0x0000000f4 dump files included


    Been getting seemingly random BSOD only thing i've changed recently was my logitech drivers for my mic, changed those back to the originals and still crashing.

    Ran diags on hard drive, motherboard and ram and all seem to be working fine so im back to thinking its driver related, don't know an awful lot about software related problems so any advice would be greatly appreciated

    Thanks,
    Jack
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Hello GenericGrim, Welcome to SF

    First off if your OCing in anyway stop, return everything to stock settings for the purposes of testing

    If you havent already, fill in your system specs so we know what we are dealing with
    System Info - See Your System Specs

    Run some scans to check against virus or infection
    Anti-rootkit utility TDSSKiller
    Windows Defender Offline

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck C2, {7, 109b, 402003d, fffffa8007e8e3e0}
    *** WARNING: Unable to verify timestamp for ZyxelUDSMBus.sys
    *** ERROR: Module load completed but symbols could not be loaded for ZyxelUDSMBus.sys
    GetPointerFromAddress: unable to read from fffff800038b5100
    GetUlongFromAddress: unable to read from fffff800038b51c0
    Probably caused by : ZyxelUDSMBus.sys ( ZyxelUDSMBus+4a43 )
    Followup: MachineOwner
    ---------
    5: kd> lmvm ZyxelUDSNBus
    start             end                 module name
    5: kd> lmvm ZyxelUDSMBus
    start             end                 module name
    fffff880`00e16000 fffff880`00e2e000   ZyxelUDSMBus T (no symbols)           
        Loaded symbol image file: ZyxelUDSMBus.sys
        Image path: \SystemRoot\SysWOW64\Drivers\ZyxelUDSMBus.sys
        Image name: ZyxelUDSMBus.sys
        Timestamp:        Thu Jul 22 11:19:50 2010 (4C481B46)
        CheckSum:         00013DF0
        ImageSize:        00018000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 000000000000109b, (reserved)
    Arg3: 000000000402003d, Memory contents of the pool block
    Arg4: fffffa8007e8e3e0, Address of the block of pool being deallocated
    Debugging Details:
    ------------------
     
    POOL_ADDRESS:  fffffa8007e8e3e0 Nonpaged pool
    FREED_POOL_TAG:  SUBM
    BUGCHECK_STR:  0xc2_7_SUBM
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff800037b0be9 to fffff80003685fc0
    STACK_TEXT:  
    fffff880`076fca28 fffff800`037b0be9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`0402003d : nt!KeBugCheckEx
    fffff880`076fca30 fffff880`00e1aa43 : fffffa80`07942000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0x1201
    fffff880`076fcae0 fffffa80`07942000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`03317180 : ZyxelUDSMBus+0x4a43
    fffff880`076fcae8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`03317180 00000000`00000000 : 0xfffffa80`07942000
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    ZyxelUDSMBus+4a43
    fffff880`00e1aa43 ??              ???
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  ZyxelUDSMBus+4a43
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: ZyxelUDSMBus
    IMAGE_NAME:  ZyxelUDSMBus.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c481b46
    FAILURE_BUCKET_ID:  X64_0xc2_7_SUBM_ZyxelUDSMBus+4a43
    BUCKET_ID:  X64_0xc2_7_SUBM_ZyxelUDSMBus+4a43
    Followup: MachineOwner
    ---------
    Error Code BSOD Index
    Points at ZyxelUDSMBus.sys as the faulting driver but not sure what it does internet searches turn up lots of foreign results do you have any ideas, it is dated mid 2010 so is slightly old and could prob do with updating if all else fails try removing it for purposes of testing (can always reinstall later)
      My Computer


  3. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks alot for your response, the driver is for the software included with an old router i got rid of because it was causing issues ~ also blue screened while uninstalling it actually. Well its gone now so hopefully that'll solve the problem, i'll leave the thread as unresolved until tomorrow just to be sure and thank you very much for your help
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Let us know how it goes any more BSOD and upload the new dump files
      My Computer


  5. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Sadly still blue screening, this time it failed to create a dump file though, left it for a good hour but just sat at the blue screen

    This is the information it did give:

    0x0000007a (0x000000000000020, 0xffffffffc000009d, 0xfffffa800754e398, 0x000000000000000)

    Anymore advice would be greatly appreciated
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
       #6

    That error code 0x7a is quite general but without a dump file for it ??
    BSOD Index
      My Computer


  7. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Taken every component out and cleaned them, replaced all wiring and ran ever diagnostic tool, registry cleaner and antivirus i could find, reformatted my hdd. Everything is coming back asthough there is no problem and the blue screens have stopped, now every half hour to an hour everything is freezing except for the mouse cursor, ctrl+alt+delete does nothing can move the cursor around but cant actually click anything.

    Only thing i've found online is the psu overheating but according to the bios its ideal temp and the fans are blowing cool air, you've been really helpful so far and i'm sorry to keep throwing more problems at you but any idea of anything else i could do to try and sort this?

    Thanks,
    Jack
      My Computer


 

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