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Windows 7: BSOD ,sometimes fan noise is high,and while working in some programs

02 Jan 2013   #1

win 7 64
BSOD ,sometimes fan noise is high,and while working in some programs


i am using Windows 7 professional 64-bit . and laptop Toshiba satellite C660.


It happened three times till now

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 3073

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80046E7060
BCP3: FFFFF800044314D8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

dump files in attach
I can't solve the problem by myself.

the laptop is new .

Thanks in advance,

My System SpecsSystem Spec
02 Jan 2013   #2

win 7 64

what ?!
My System SpecsSystem Spec
02 Jan 2013   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Start with a clean install following this tutorial:
Clean Reinstall - Factory OEM Windows 7
Download the Pre-SP1 ISO file for your version of windows. (Professional x64bit SP-1 in your case)

Avoid the factory bloatware. Go through this tutorial:
Clean Up Factory Bloatware

Do not install AVG. It contributes in crashes often:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Install all the latest drivers for your hardware.

Method to find drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
For NVIDIA: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

Let us know if you still have BSOD-s after the fresh install.
My System SpecsSystem Spec

03 Jan 2013   #4

win 7 64

But you didn't tell me what the case of the problem ?!

drivers or OS or what?!
My System SpecsSystem Spec
03 Jan 2013   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1

Quote   Quote: Originally Posted by ysoooo View Post
But you didn't tell me what the case of the problem ?!

drivers or OS or what?!
If you do all those things perhaps we'll find the cause. We can't read your computer's mind. YOU have to be interactive.
My System SpecsSystem Spec
03 Jan 2013   #6

win 7 64

I updated to service p 1

and it's ok till now .
My System SpecsSystem Spec

 BSOD ,sometimes fan noise is high,and while working in some programs

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