Computer BSODing regularly more in description


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Computer BSODing regularly more in description


    My uncle's computer is blue screening and restarting regularly. They claim that it's just when doing regular processes like checking email and browsing the internet. I checked the crash reports and it stated Windows has stopped intermediately every 5 minutes. I uploaded the report that I got from your tool and I would appreciate any help. Thank you in advance and if you need any more information don't hesitate to ask.


    Additional information:

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Extra information about the problem
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002FAF9BC
    BCP3: FFFFF880094DDCD0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Bucket ID: X64_0x3B_nt!ExDeferredFreePool+100
    Server information: 12219c54-a1f4-4743-93c6-882a1aa7b6ba


    Computer Specifications:
    CPU: Intel Core i5 3570k
    Mobo: ASRock Z77 Pro 3
    Storage: WD Black Series 1TB HDD 6gb/s
    Optical Drive: LG Super Multi Blue Blu-ray Rewriter
    RAM: 8GB (2 x 4GB) sticks of RAM PC3 - 12800
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    update this

    Intel(R) USB 3.0 eXtensible Host Controller Driver

    Intel® Driver Update Utility

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1E, {0, 0, 0, 0}

    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
      My Computer


 

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