BSOD - possibly related to dota 2


  1. oca
    Posts : 1
    Windows 7 Home Premium 64 bit
       #1

    BSOD - possibly related to dota 2


    Sorry about the vagueness of the title, dota 2 had been open in at least 2 of the last 3 incidences (all happened within two days).

    Thank you for taking the time to read this.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    The BSOD seem to be caused due to network errors.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {28, 2, 0, fffff88001647650}
    
    *** WARNING: Unable to verify timestamp for L1E62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys
    *** WARNING: Unable to verify timestamp for kl1.sys
    *** ERROR: Module load completed but symbols could not be loaded for kl1.sys
    Probably caused by : L1E62x64.sys ( L1E62x64+6a10 )
    
    Followup: MachineOwner
    ---------
    fffff880`0b9d0978  fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klim6.sys
    *** ERROR: Module load completed but symbols could not be loaded for klim6.sys
     klim6+0x3307
    fffff880`0b9d0430  fffff880`0fac022dUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x2c22d
    fffff880`0b9d0778  fffff880`01647650 ndis! ?? ::FNODOBFM::`string'+0x15dd
    fffff880`0b9d07c8  fffff880`107f4bc8 L1E62x64+0x6bc8
    fffff880`0b9d0838  fffff880`107f4a10 L1E62x64+0x6a10
    fffff880`0b9d0840  fffffa80`073571a0
    fffff880`0b9d0848  fffff880`01d91069 kl1+0x17a069
    fffff880`0b9d0908  fffff880`107ef414 L1E62x64+0x1414
    fffff880`0b9d0938  fffff880`107ef288 L1E62x64+0x1288
    fffff880`0b9d0948  fffff880`016ed4f1 ndis!ndisMSendNBLToMiniport+0xb1
    fffff880`0b9d0978  fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klim6.sys
    *** ERROR: Module load completed but symbols could not be loaded for klim6.sys
     klim6+0x3307
    fffff880`0b9d09a8  fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64
    fffff880`0b9d09e8  fffff880`01802d3d klim6+0x2d3d
    fffff880`0b9d0a18  fffff880`018018f3 klim6+0x18f3
    fffff880`0b9d0aa8  fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64
    fffff880`0b9d0b78  fffff880`018cd897 tcpip!ProcessALEForTransportPacket+0x4b7
    fffff880`0b9d0be8  fffff880`01630569 ndis!ndisSendNBLToFilter+0x69
    fffff880`0b9d0c48  fffff880`016ed5d5 ndis!NdisSendNetBufferLists+0x85
    fffff880`0b9d0ca8  fffff880`018af26e tcpip!IppFragmentPackets+0x39e
    fffff880`0b9d0d88  fffff880`019ca9a0 tcpip!Ipv4Global
    fffff880`0b9d0dc0  fffff880`019ca9a0 tcpip!Ipv4Global
    fffff880`0b9d0dc8  fffff880`018ac447 tcpip!IppDispatchSendPacketHelper+0x87
    fffff880`0b9d0dd0  fffff880`019ca9a0 tcpip!Ipv4Global
    fffff880`0b9d0de8  fffff880`019c0800 tcpip!`string'+0x15870
    fffff880`0b9d0e88  fffff880`018ae895 tcpip!IppPacketizeDatagrams+0x2d5
    fffff880`0b9d0ef0  fffff880`019ca9a0 tcpip!Ipv4Global
    fffff880`0b9d0f58  fffff880`018bb2a6 tcpip!IppGetNextHopFromPath+0x66
    fffff880`0b9d0fa8  fffff880`018acfd3 tcpip!IppSendDatagramsCommon+0x753
    fffff880`0b9d0fe0  fffff880`019ca901 tcpip!Ipv4InterfaceRegKeyMapping+0x41
    
    Description here:
    1. Driver Reference Table - kl1.sys
    2. Driver Reference Table - L1E62x64.sys

    RECOMMENDATION
    1. Uninstall Kaspersky for troubleshooting purposes:

    Use Microsoft Security Essentials:
    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    2. Perform a System File Check:
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    3. Disk Check on your hard drive for file system errors and bad sectors on it:

    4. Reduce items at start-up. Nothing except anti-virus is required:

    5. Update your Atheros Driver:
    Code:
    lmvm L1E62x64
    start             end                 module name
    fffff880`107ee000 fffff880`10800000   L1E62x64 T (no symbols)           
        Loaded symbol image file: L1E62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\L1E62x64.sys
        Image name: L1E62x64.sys
        Timestamp:        Thu Jun 11 12:45:22 2009 (4A30A802)
        CheckSum:         00011259
        ImageSize:        00012000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If its wireless, match your device from here:

    If its not a wireless, match your device from here:

    Alcohol %:
    Code:
    Start Menu\Programs\Alcohol 120%	Public:Start Menu\Programs\Alcohol 120%	Public
    Please uninstall Alcohol. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    You also need to update your video card drivers:
    Code:
    lmvm nvlddmkm
    start             end                 module name
    fffff880`0fa94000 fffff880`106f8000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Aug 03 15:08:32 2011 (4E391010)
        CheckSum:         00C5B5DF
        ImageSize:        00C64000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to "NVIDIA" and reboot the system. Delete remnants of its drivers/older drivers using Driver Sweeper.

    Drivers - Clean Left over Files after Uninstalling
       Warning
    Do not install BETA drivers.

    Link: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Check for a newer version on the BIOS:
    Code:
    BIOS Version/Date	American Megatrends Inc. 0506, 26/05/2008
    Let us know the results, good luck.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Any updates?
      My Computer


 

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