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BSOD - possibly related to dota 2
Sorry about the vagueness of the title, dota 2 had been open in at least 2 of the last 3 incidences (all happened within two days).
Thank you for taking the time to read this.
Sorry about the vagueness of the title, dota 2 had been open in at least 2 of the last 3 incidences (all happened within two days).
Thank you for taking the time to read this.
Welcome to SevenForums.
The BSOD seem to be caused due to network errors.
Description here:Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {28, 2, 0, fffff88001647650} *** WARNING: Unable to verify timestamp for L1E62x64.sys *** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys *** WARNING: Unable to verify timestamp for kl1.sys *** ERROR: Module load completed but symbols could not be loaded for kl1.sys Probably caused by : L1E62x64.sys ( L1E62x64+6a10 ) Followup: MachineOwner --------- fffff880`0b9d0978 fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klim6.sys *** ERROR: Module load completed but symbols could not be loaded for klim6.sys klim6+0x3307 fffff880`0b9d0430 fffff880`0fac022dUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x2c22d fffff880`0b9d0778 fffff880`01647650 ndis! ?? ::FNODOBFM::`string'+0x15dd fffff880`0b9d07c8 fffff880`107f4bc8 L1E62x64+0x6bc8 fffff880`0b9d0838 fffff880`107f4a10 L1E62x64+0x6a10 fffff880`0b9d0840 fffffa80`073571a0 fffff880`0b9d0848 fffff880`01d91069 kl1+0x17a069 fffff880`0b9d0908 fffff880`107ef414 L1E62x64+0x1414 fffff880`0b9d0938 fffff880`107ef288 L1E62x64+0x1288 fffff880`0b9d0948 fffff880`016ed4f1 ndis!ndisMSendNBLToMiniport+0xb1 fffff880`0b9d0978 fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klim6.sys *** ERROR: Module load completed but symbols could not be loaded for klim6.sys klim6+0x3307 fffff880`0b9d09a8 fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64 fffff880`0b9d09e8 fffff880`01802d3d klim6+0x2d3d fffff880`0b9d0a18 fffff880`018018f3 klim6+0x18f3 fffff880`0b9d0aa8 fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64 fffff880`0b9d0b78 fffff880`018cd897 tcpip!ProcessALEForTransportPacket+0x4b7 fffff880`0b9d0be8 fffff880`01630569 ndis!ndisSendNBLToFilter+0x69 fffff880`0b9d0c48 fffff880`016ed5d5 ndis!NdisSendNetBufferLists+0x85 fffff880`0b9d0ca8 fffff880`018af26e tcpip!IppFragmentPackets+0x39e fffff880`0b9d0d88 fffff880`019ca9a0 tcpip!Ipv4Global fffff880`0b9d0dc0 fffff880`019ca9a0 tcpip!Ipv4Global fffff880`0b9d0dc8 fffff880`018ac447 tcpip!IppDispatchSendPacketHelper+0x87 fffff880`0b9d0dd0 fffff880`019ca9a0 tcpip!Ipv4Global fffff880`0b9d0de8 fffff880`019c0800 tcpip!`string'+0x15870 fffff880`0b9d0e88 fffff880`018ae895 tcpip!IppPacketizeDatagrams+0x2d5 fffff880`0b9d0ef0 fffff880`019ca9a0 tcpip!Ipv4Global fffff880`0b9d0f58 fffff880`018bb2a6 tcpip!IppGetNextHopFromPath+0x66 fffff880`0b9d0fa8 fffff880`018acfd3 tcpip!IppSendDatagramsCommon+0x753 fffff880`0b9d0fe0 fffff880`019ca901 tcpip!Ipv4InterfaceRegKeyMapping+0x41
RECOMMENDATION
1. Uninstall Kaspersky for troubleshooting purposes:Let us know the results, good luck.
Use Microsoft Security Essentials:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
2. Perform a System File Check:
- Click on the start
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
3. Disk Check on your hard drive for file system errors and bad sectors on it:
4. Reduce items at start-up. Nothing except anti-virus is required:
5. Update your Atheros Driver:
If its wireless, match your device from here:Code:lmvm L1E62x64 start end module name fffff880`107ee000 fffff880`10800000 L1E62x64 T (no symbols) Loaded symbol image file: L1E62x64.sys Image path: \SystemRoot\system32\DRIVERS\L1E62x64.sys Image name: L1E62x64.sys Timestamp: Thu Jun 11 12:45:22 2009 (4A30A802) CheckSum: 00011259 ImageSize: 00012000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
If its not a wireless, match your device from here:
Alcohol %:
Please uninstall Alcohol. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.Code:Start Menu\Programs\Alcohol 120% Public:Start Menu\Programs\Alcohol 120% Public
As an alternative, many people recommend the use of Total Mounter or Magic ISO
You also need to update your video card drivers:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to "NVIDIA" and reboot the system. Delete remnants of its drivers/older drivers using Driver Sweeper.Code:lmvm nvlddmkm start end module name fffff880`0fa94000 fffff880`106f8000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Wed Aug 03 15:08:32 2011 (4E391010) CheckSum: 00C5B5DF ImageSize: 00C64000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Drivers - Clean Left over Files after Uninstalling
WarningDo not install BETA drivers.
Link: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
For monitoring the heat/celsius of the system, use Speccy or HWinfo:
- Speccy - System Information - Free Download
- CPUID - System & hardware benchmark, monitoring, reporting
Check for a newer version on the BIOS:
Code:BIOS Version/Date American Megatrends Inc. 0506, 26/05/2008