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Windows 7: various BSODs mainly when doing video work

12 May 2013   #51

Windows 7 ultimate x64

First uncheck the below from LOGON Tab inside Autoruns

Adobe ARM
QuickTime Task
ScreenManager Pro for LCD
Samsung SSD Magician.lnk
Remote Control Editor

Then uncheck the below from the SERVICES tab

AMD External Events Utility
AMD FUEL Service
DevoloNetworkService (you told me this was removed !!!)
Futuremark SystemInfo Service
Restart the system and then run autoruns again and upload the new .arn files again.

My System SpecsSystem Spec
12 May 2013   #52

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

Quote   Quote: Originally Posted by oberfrank View Post
ok, I will give it a try.

However, please note that the pc is connected via a modemrouter to dsl. Devolo is only the admin software and was added just 2 weeks ago, i.e. Months after the BSODs started. Hence, any other suggestions would be appreciated.

I am wondering whether this rather anhardware or a software issue. The only similarity between the BSODs seems to be that at least one process is running and I have constant read/write access to the (windows) ssd and the (data) harddisk. The video is not running e.g. as preview - the crashes occur when transcoding. Could this point to a issue with the drives\ setup of the drives / motherboard? As mentioned before this issue might have started when I installed the SSD.
Just to add if I may.

Have you tried updating the firmware on your SSD's?


My System SpecsSystem Spec
13 May 2013   #53

Windows 7 Home Premium 64

Thank you for the homework. I should be able to do this by tuesday.

The DevoloNetworkServices was installed in the meantime to do some maintenance but had been uninstalled prior to my last BSOD/post. Looking at the items reported in the autoruns-log, it looks like I have an issue with hygiene.
My System SpecsSystem Spec

13 May 2013   #54
Layback Bear

Windows 7 Pro. 64/SP-1

This is my system. Just to give a example.

Attachment 267882

Attachment 267883
My System SpecsSystem Spec
13 May 2013   #55

Windows 7 Home Premium 64

I have unchecked the boxes as requested except for Windefend which was blocked. Attached is a new arn file.

The FW for the SSD already was up to date as per the Samsung SSD Magician.
My System SpecsSystem Spec
13 May 2013   #56
Layback Bear

Windows 7 Pro. 64/SP-1

If you are running Windows Defender; Why?
What anti virus are you using?
My System SpecsSystem Spec
13 May 2013   #57

Windows 7 Home Premium 64

As advised in a previous post, I am using MS Security Essentials

Today's tests results: 2 time the system froze using / starting Avidemux or using Magix, respectively; 1 BSOD

SF file attached
My System SpecsSystem Spec
13 May 2013   #58
Layback Bear

Windows 7 Pro. 64/SP-1

Microsoft Security Essentials should of turn off Windows Defender when installed. To verify this go to the
Start Orb and type defender and then tick on Windows Defender and should indicate it is Off.

Attachment 267928

Sorry I can't help with your zipps. Wrong language for me.
My System SpecsSystem Spec
13 May 2013   #59

Windows 7 Home Premium 64

Windows says defender is off. Autoruns says " Error changing item state: Access denied"
My System SpecsSystem Spec
13 May 2013   #60

Windows 7 Home Premium 64

I am not sure how to change the language to English. I tried some of the settings but had no effect on the dialogs. I will look into this tomorrow.
My System SpecsSystem Spec

 various BSODs mainly when doing video work

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