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Windows 7: new windows 7 Intel PC freezes random processes

06 Jan 2013   #1

Windows 7 32 bit
new windows 7 Intel PC freezes random processes

So i have recently gotten a new pc about a week ago it uses intel core i3. for the first week it worked fine and i had no issues but recently it has started to error.

The problems i have been having are freezing of random process anything from google chome to the needed windows process even the windows task manager. when a process freezes i wont be able to close it even if i use the windows task manger and click end process tree. Also when i go to log off it will go to shutdown and freeze wants it gets to the logging of message and will just keep spinning.

i have run Microsoft security essentials and malwarebytess and they both came up clean but i could only run Microsoft security essentials in safe mode where my computer works fine.

any help would be greatly appreciated thankyou

My System SpecsSystem Spec
06 Jan 2013   #2

Windows 7 32 bit

also here is my folder Attachment 248825
My System SpecsSystem Spec
06 Jan 2013   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SevenForums.:)

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)
  • Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
Please go through these threads: Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
I note you have MSE, so you need not install it again :)
Daemon Tools:
  • Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Reduce items at start-up. Nothing except anti-virus is required:Let us know if this helps, good luck.
My System SpecsSystem Spec

18 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Hi, did the steps help? :)
My System SpecsSystem Spec

 new windows 7 Intel PC freezes random processes

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