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#1
BSOD when pausing steam download or shutting down
Hello I built my new PC yesterday and have put on my usual programs e.g skype, steam chrome and last night when i went to pause my download of counter strike GO i got a BSOD physical memory dump, upon revival i tried pausing again to see if there was a trend and it is every time i pause the download on steam. I also tried shutting down my pc when it had system updates to do and instead of doing the updates and shutting down it BSOD again. here is the information when i come back on...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000331
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88006EAF76E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010613-23166-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-36488-0.sysdata.xml
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I have also attached my MINIDUMP as i have read other forums and it might be needed, please help me as im at a loss, i cant shut down as i always have these updates and when it BSOD i lose any progress i have done on the pc. thanks for your time. Ryan.