BSOD while gaming, error 0x00000124.

Stuntz4life said:

Northernsoul55 said:

Stuntz4life said:

Here it is

Hi,

Thanks for that...but same again...can you check that your configuration is correct and select small memory dump...once configuration checked please run again...sorry
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Sorry about that, could that be because the system was turnedoff halfway through the blue screen instead of when it goes off by itself? Anyway, i will let another one happen, collect the minidump and get back to you tomorrow. Thanks for your help so far.

Hi,

Yes the computer would need to power down and reboot in order to write the latest dump file,

Speak tomorrow,

Cheers

Dave

Bugcheck 0x124 coupled with a Bugcheck 0x101 points towards a processor problem. The most probable chance would be the L2 cache gone for a toss.. But we can confirm that with a dump file..

Also could you use speedfan and post the temps that the processor is running

Northernsoul55 said:

Stuntz4life said:

Northernsoul55 said:

Hi,

Thanks for that...but same again...can you check that your configuration is correct and select small memory dump...once configuration checked please run again...sorry
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Sorry about that, could that be because the system was turnedoff halfway through the blue screen instead of when it goes off by itself? Anyway, i will let another one happen, collect the minidump and get back to you tomorrow. Thanks for your help so far.

Hi,

Yes the computer would need to power down and reboot in order to write the latest dump file,

Speak tomorrow,

Cheers

Dave

Just gonna play minecraft until i BSOD again. Be back with the dump file soon

Here it is. :)

Northernsoul55 said:

Stuntz4life said:

Northernsoul55 said:

Hi,

Thanks for that...but same again...can you check that your configuration is correct and select small memory dump...once configuration checked please run again...sorry
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Sorry about that, could that be because the system was turnedoff halfway through the blue screen instead of when it goes off by itself? Anyway, i will let another one happen, collect the minidump and get back to you tomorrow. Thanks for your help so far.

Hi,

Yes the computer would need to power down and reboot in order to write the latest dump file,

Speak tomorrow,

Cheers

Dave

Oops, here it is

centaur78 said:

Bugcheck 0x124 coupled with a Bugcheck 0x101 points towards a processor problem. The most probable chance would be the L2 cache gone for a toss.. But we can confirm that with a dump file..

Also could you use speedfan and post the temps that the processor is running

I uploaded my dump file if you also want a loko at it.

Northernsoul55 said:

Hi Stuntz4life,

While we are waiting for Centaur78 to analyse your new dump files, i came across a similar problem to yours with an easy-ish fix. Im not saying it will work but it ties in with Centaurs analysis of your dumpfiles and may provide a solution, but wait until you hear back from him first incase it can be resolved without doing this.

Code:

 
Bugcheck 0x124 coupled with a Bugcheck 0x101 points towards a processor problem.

Im assuming its a tower as i dont have your specs.(not that it matters, if laptop just harder)
(Earth yourself or touch the side of your case periodically while performing this)
The solution was to remove and clean the CPU fan, then remove the CPU, carefully clean the CPU itself from all the old thermal paste, apply new Thermal paste, and re-assemble. (not too much or it will act as an insulator)

Hope this helps

cheers

Dave

Sounds like it might be it but im too scared and i dont think id be allowed to open up the computer.

Code:

 
Sounds like it might be it but im too scared and i dont think id be allowed to open up the computer. :huh:

Hi,

I thought being 13 you may be a tad weary :) Wait till Centaur can get back to you and see what he advises. Then we can decide on a course of action.

Cheers

Dave

Alright

Here are the dump analysis

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8006afe028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006afe028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
fffff800`00ba8a98 fffff800`03027a3b : 00000000`00000124 00000000`00000000 fffffa80`06afe028 00000000`be000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`031eab13 : 00000000`00000001 fffffa80`06affea0 00000000`00000000 fffffa80`06affef0 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`03027700 : 00000000`00000728 fffffa80`06affea0 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`03027052 : fffffa80`06affea0 fffff800`00ba8e70 fffffa80`06affea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`03026f0d : 00000000`00000004 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`0301ae88 : fffffa80`0913f120 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`030db8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`030db713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 fffff800`030e4b85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff800`00b9c498 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiTimerWaitTest+0xa5


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

When you do the error record command

0: kd> !errrec fffffa8006afe028
===============================================================================
Common Platform Error Record @ fffffa8006afe028
-------------------------------------------------------------------------------
Record Id : 01cdeced5ed38082
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 1/7/2013 16:38:31 (UTC)
Flags : 0x00000000

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8006afe0a8
Section @ fffffa8006afe180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000206a7
Processor ID : 0x0000000000000000

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa8006afe0f0
Section @ fffffa8006afe240
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000000
CPU Id : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa8006afe240

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8006afe138
Section @ fffffa8006afe2c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : Internal timer (Proc 0 Bank 3)
Status : 0xbe00000000800400
Address : 0x00003800030e4b85
Misc. : 0x000000000003ffff

The error above and info from the stack says that the Kernel timedout waiting for the Internal Timer of Processor 0 at Bank 3 to complete its work.... Now this could very well be the processor or the BIOS or the motherboard. Could also be caused due to overheating or overclocking as well.

The first think you need to do is to rule our the BIOS..

0: kd> !sysinfo smbios
[SMBIOS Data Tables v2.6]
[DMI Version - 38]
[2.0 Calling Convention - No]
[Table Size - 3839 bytes]

[BIOS Information (Type 0) - Length 24 - Handle 0000h]
Vendor American Megatrends Inc.
BIOS Version 0401
BIOS Starting Address Segment f000
BIOS Release Date 06/21/2011
BIOS ROM Size 800000
BIOS Characteristics
07: - PCI Supported
11: - Upgradeable FLASH BIOS
12: - BIOS Shadowing Supported
15: - CD-Boot Supported
16: - Selectable Boot Supported
17: - BIOS ROM Socketed
19: - EDD Supported
23: - 1.2MB Floppy Supported
24: - 720KB Floppy Supported
25: - 2.88MB Floppy Supported
26: - Print Screen Device Supported
27: - Keyboard Services Supported
28: - Serial Services Supported
29: - Printer Services Supported
32: - BIOS Vendor Reserved
34: - BIOS Vendor Reserved
BIOS Characteristic Extensions
00: - ACPI Supported
01: - USB Legacy Supported
08: - BIOS Boot Specification Supported
10: - Specification Reserved
BIOS Major Revision 4
BIOS Minor Revision 6
EC Firmware Major Revision 255
EC Firmware Minor Revision 255
[System Information (Type 1) - Length 27 - Handle 0001h]
Manufacturer System manufacturer
Product Name System Product Name
Version System Version
Serial Number
UUID 00000000-0000-0000-0000-000000000000
Wakeup Type Power Switch
SKUNumber To be filled by O.E.M.
Family To be filled by O.E.M.
[BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
Manufacturer ASUSTeK Computer INC.
Product P8Z68-V LE
Version Rev X.0x
Serial Number
Asset Tag
Feature Flags 09h
-283632160: - (null)
-283632112: - (null)
Location To be filled by O.E.M.
Chassis Handle 0003h
Board Type 0ah - Processor/Memory Module
Number of Child Handles 0
[System Enclosure (Type 3) - Length 21 - Handle 0003h]
Manufacturer Chassis Manufacture
Chassis Type Desktop
Version Chassis Version
Serial Number
Asset Tag Number
Bootup State Safe
Power Supply State Safe
Thermal State Safe
Security Status None
OEM Defined 0
Height 0U
Number of Power Cords 1
Number of Contained Elements 0
Contained Element Size 0
[Processor Information (Type 4) - Length 42 - Handle 0004h]
Socket Designation LGA1155
Processor Type Central Processor
Processor Family bfh - Specification Reserved
Processor Manufacturer Intel
Processor ID a7060200fffbebbf
Processor Version Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Processor Voltage 8ah - 1.0V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3313MHz
Status Enabled Populated
Processor Upgrade Other
L1 Cache Handle 0005h
L2 Cache Handle 0006h
L3 Cache Handle 0007h
Serial Number
Asset Tag Number
Part Number To Be Filled By O.E.M.
[Cache Information (Type 7) - Length 19 - Handle 0005h]
Socket Designation L1-Cache
Cache Configuration 0180h - WB Enabled Int NonSocketed L1
Maximum Cache Size 0100h - 256K
Installed Size 0100h - 256K
Supported SRAM Type 0001h - Other
Current SRAM Type 0001h - Other
Cache Speed 0ns
Error Correction Type None
System Cache Type Unified
Associativity 8-way Set-Associative
[Cache Information (Type 7) - Length 19 - Handle 0006h]
Socket Designation L2-Cache
Cache Configuration 0281h - Varies Enabled Int NonSocketed L2
Maximum Cache Size 0400h - 1024K
Installed Size 0400h - 1024K
Supported SRAM Type 0001h - Other
Current SRAM Type 0001h - Other
Cache Speed 0ns
Error Correction Type None
System Cache Type Unified
Associativity 8-way Set-Associative
[Cache Information (Type 7) - Length 19 - Handle 0007h]
Socket Designation L3-Cache
Cache Configuration 0302h - Unknown Disabled Int NonSocketed L3
Maximum Cache Size 1800h - 6144K
Installed Size 1800h - 6144K
Supported SRAM Type 0001h - Other
Current SRAM Type 0001h - Other
Cache Speed 0ns
Error Correction Type None
System Cache Type Unified
Associativity Other
[Onboard Devices Information (Type 10) - Length 6 - Handle 002ah]
Number of Devices 1
01: Type Ethernet [enabled]
01: Description Onboard Ethernet
[OEM Strings (Type 11) - Length 5 - Handle 002bh]
Number of Strings 2
1 F46D04617C93
2 To Be Filled By O.E.M.
[System Configuration Options (Type 12) - Length 5 - Handle 002ch]
[Physical Memory Array (Type 16) - Length 15 - Handle 002dh]
Location 03h - SystemBoard/Motherboard
Use 03h - System Memory
Memory Error Correction 03h - None
Maximum Capacity 33554432KB
Memory Error Inf Handle [No Errors]
Number of Memory Devices 4
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 002eh]
[Memory Array Mapped Address (Type 19) - Length 15 - Handle 002fh]
Starting Address 00000000h
Ending Address 003fffffh
Memory Array Handle 002dh
Partition Width 01
[Memory Device (Type 17) - Length 28 - Handle 0030h]
Physical Memory Array Handle 002dh
Memory Error Info Handle [No Errors]
Total Width 64 bits
Data Width 64 bits
Size [Not Populated]
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM0
Bank Locator BANK0
Memory Type 02h - Unknown
Type Detail 0080h - Synchronous
Speed 0MHz
Manufacturer Manufacturer0
Serial Number
Asset Tag Number
Part Number Array1_PartNumber0
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 0031h]
[Memory Device (Type 17) - Length 28 - Handle 0033h]
Physical Memory Array Handle 002dh
Memory Error Info Handle [No Errors]
Total Width 64 bits
Data Width 64 bits
Size 2048MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM1
Bank Locator BANK1
Memory Type 18h - Specification Reserved
Type Detail 0080h - Synchronous
Speed 1333MHz
Manufacturer Undefined
Serial Number
Asset Tag Number
Part Number
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 0034h]
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 0035h]
Starting Address 00000000h
Ending Address 001fffffh
Memory Device Handle 0033h
Mem Array Mapped Adr Handle 002fh
Partition Row Position 01
Interleave Position [None]
Interleave Data Depth [None]
[Memory Device (Type 17) - Length 28 - Handle 0036h]
Physical Memory Array Handle 002dh
Memory Error Info Handle [No Errors]
Total Width 64 bits
Data Width 64 bits
Size [Not Populated]
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM2
Bank Locator BANK2
Memory Type 02h - Unknown
Type Detail 0080h - Synchronous
Speed 0MHz
Manufacturer Manufacturer2
Serial Number
Asset Tag Number
Part Number Array1_PartNumber2
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 0037h]
[Memory Device (Type 17) - Length 28 - Handle 0039h]
Physical Memory Array Handle 002dh
Memory Error Info Handle [No Errors]
Total Width 64 bits
Data Width 64 bits
Size 2048MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM3
Bank Locator BANK3
Memory Type 18h - Specification Reserved
Type Detail 0080h - Synchronous
Speed 1333MHz
Manufacturer Undefined
Serial Number
Asset Tag Number
Part Number
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 003ah]
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 003bh]
Starting Address 00200000h
Ending Address 003fffffh
Memory Device Handle 0039h
Mem Array Mapped Adr Handle 002fh
Partition Row Position 01
Interleave Position [None]
Interleave Data Depth [None

Your Bios version 0401 which is the first BIOS revision... Asus has already released quite a number of revision( 7 revisions with lots of fixes) after this.. The latest being Version 3903 . Please update it.

You need to let us know what the temperatures are... please run speedfan and post a snapshot here.

Do these first and check for BSOD.... and then we move on to the next step.