BSOD paged fault in non paged memory

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  1. Posts : 6
    windows 7 64bit
       #1

    BSOD paged fault in non paged memory


    I got this BSOD as I turned on my computer today, I did not install any new drivers or programs recently.

    I attached the SF file to this post, not sure if there's any more info I should add.

    Thanks in advance.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi LewdLove,

    BugCheck 50, Could not read faulting driver name
    Probably caused by : klif.sys

    Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    Run a full system scan once installed

    Repost your minidump files back after that.

    Cheers

    Dave
      My Computer


  3. Posts : 6
    windows 7 64bit
    Thread Starter
       #3

    Northernsoul55 said:
    Hi LewdLove,

    BugCheck 50, Could not read faulting driver name
    Probably caused by : klif.sys

    Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    Run a full system scan once installed

    Repost your minidump files back after that.

    Cheers

    Dave
    I cannot install MSE from safemode, which is what I'm currently using.
    I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
    Thanks for your reply.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    LewdLove said:
    Northernsoul55 said:
    Hi LewdLove,

    BugCheck 50, Could not read faulting driver name
    Probably caused by : klif.sys

    Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    Run a full system scan once installed

    Repost your minidump files back after that.

    Cheers

    Dave
    I cannot install MSE from safemode, which is what I'm currently using.
    I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
    Thanks for your reply.
    Hi LewdLove,

    Please use this to uninstall Avast, its for safe mode:

    avast! Uninstall Utility | Download aswClear for avast! Removal

    Cheers

    dave
      My Computer


  5. Posts : 6
    windows 7 64bit
    Thread Starter
       #5

    Northernsoul55 said:
    LewdLove said:
    Northernsoul55 said:
    Hi LewdLove,

    BugCheck 50, Could not read faulting driver name
    Probably caused by : klif.sys

    Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    Run a full system scan once installed

    Repost your minidump files back after that.

    Cheers

    Dave
    I cannot install MSE from safemode, which is what I'm currently using.
    I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
    Thanks for your reply.
    Hi LewdLove,

    Please use this to uninstall Avast, its for safe mode:

    avast! Uninstall Utility | Download aswClear for avast! Removal

    Cheers

    dave
    I did it through control panel and the BSOD persisted, here's the SF:

    I'll try running those tools just in case.
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #6

    I did it through control panel and the BSOD persisted
    Hi,

    You need to be in safe mode and run the utility,

    cheers

    Dave
      My Computer


  7. Posts : 6
    windows 7 64bit
    Thread Starter
       #7

    Northernsoul55 said:
    I did it through control panel and the BSOD persisted
    Hi,

    You need to be in safe mode and run the utility,

    cheers

    Dave
    Tried it, asked me to restart to finish what it had to do and BSOD popped up once again.
    Is there any other test I can run? Is it possible to run a memory test without a memory stick/cd?
      My Computer


  8. Posts : 2,014
    Windows 7 Professional 64bit
       #8

    Hi,

    do you have any other security installed, such as Zone alarm etc?

    Ok try this in safe mode(this should stop the BSOD so we can fix the problem):

    Navigate to C:\Windows\System32\drivers
    and find klif.sys and rename it to klif.sys.old

    reboot to normal mode

    cheers

    dave
      My Computer


  9. Posts : 6
    windows 7 64bit
    Thread Starter
       #9

    Northernsoul55 said:
    Hi,

    do you have any other security installed, such as Zone alarm etc?

    Ok try this in safe mode(this should stop the BSOD so we can fix the problem):

    Navigate to C:\Windows\System32\drivers
    and find klif.sys and rename it to klif.sys.old

    reboot to normal mode

    cheers

    dave
    No other program, renaming the file fixed the BSOD.
    I installed MSE and ran a scan.
    Here's the latest SF file.

    Was that it?
    Thanks again.
      My Computer


  10. Posts : 2,014
    Windows 7 Professional 64bit
       #10

    Hi LewdLove,

    Ok, Navigate back to C:\Windows\System32\drivers\klif.sys.old and delete, its ok its not a sys file as such and is safe to do so. :)

    Leave it a few days and post back if all is ok and no more BSOD occur.


    Yes that was the offending little critter. (Kaspersky left that for you)

    Enjoy your computer (fingers crossed)

    Cheers

    Dave
      My Computer


 
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