BSOD, STOP 0x000000C2

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  1. Posts : 16
    Windows 7 Ultimate x64
       #1

    BSOD, STOP 0x000000C2


    Hi every one,

    I lately have ben experiencing problems with my laptop. It suddenly restarts by its self. I dont think its a cooling problem, because i use a cooling pad.
    The error i get is Press n picture to enlarge.

    Any suggestions how i may solve the problem?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #3

    thank you :)

    I dont know, should I upload the file now, or wait until i experience an BSOD?.. any way, I attach it now in case of a BSOD isnt required.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Follow this: Dump Files - Configure Windows to Create on BSOD

    Set for small memory dumps.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
      My Computer


  5. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Okay :)

    Here it is
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    It's corrupt.
    Can you get the text version?
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Here is the text file. I exported the information to notepad. My system is in Danish, i hope it doesnt matter.

    I exported it to notepad. But the file size is 1,9mb. I have compressed it to reduce the size.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    System Optimisers

    Please remove the following software
    Code:
    Start Menu\Programs\Advanced SystemCare 6	Public:Start Menu\Programs\Advanced SystemCare 6	Public
    This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

    If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything.

    Reduce items at start-up. Nothing except anti-virus is required:

    Perform a System File Check:
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it:

    Let us know the results.
      My Computer


  9. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Thanks for your replay.
    I had this problem before I installed Advanced SystemCare 6. I actually installed it, to see if it can help me solve the problem. But I have removed it now, as you suggested.

    I have just had one more error shutdown. I have attached the minidump file.

    And now, i will do the steps you suggested, and report back :)
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    I'll check your dump and report back in a couple of hours. :)
    Let me know the results.
      My Computer


 
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