Asus g75vw with only 2 days :: Blue screen (bsod)


  1. Posts : 4
    windows 7 64bits
       #1

    Asus g75vw with only 2 days :: Blue screen (bsod)


    Hello everyone!

    I bought Asus G75VW two days ago and i got for four times blue screen of death error!

    Can anyone help me figured out what is going on?

    Because if it is something serious i need to change fast the computer.

    I have the minidump file here : 011113-10951-01.dmp

    Thank you all,

    Ricardo
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    With only two days use, I would certainly return it right away rather than try to fix it. It may develop more issues later...after warranty is gone.
      My Computer


  3. Posts : 4
    windows 7 64bits
    Thread Starter
       #3

    but maybe the store dont change me the computer for this reason, i will ask for change to see what they say.
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    They have sold you a defective machine, they should take it back, give you another new one or refund your money.
      My Computer


  5. Posts : 4
    windows 7 64bits
    Thread Starter
       #5

    thanks for your message Britton.

    I already sent a mail to the store asking for the change.

    But do you think that the store can consider blue screen a defect in the machine and change the machine for this? (sorry but i really dont understand very much about BSOD)..

    And you know if it is the store that is required to give me a new machine or it is ASUS company? Although i has already sent a email for the store i have this doubt..
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #6

    Well, ASUS provides maybe a one year warranty, but they usually will permit sellers to accept returns for about 30 days. I would think if the thing won't work, something is wrong with it and they should replace it. The store would then get reimbursed by ASUS.
      My Computer


  7. Posts : 4
    windows 7 64bits
    Thread Starter
       #7

    Ok! I really hope that the store give me a new one!

    Thank you very much!
      My Computer


 

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