Random Unexpected Shutdown


  1. Posts : 26
    Windows7 Ultimate 64bit
       #1

    Random Unexpected Shutdown


    I've installed Windows 7 Ultimate x32 on my old Lenovo T61 8898 about 3 days ago and I've had a 4 crashes since. Anyone go any ideas on what's wrong?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello BlastHardCheese.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {849d7348, 9084df20, 0, d}
    
    *** WARNING: Unable to verify timestamp for igdkmd32.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
    Probably caused by : igdkmd32.sys ( igdkmd32+11f20 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 849d7348, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 9084df20, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000d, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    igdkmd32+11f20
    9084df20 55              push    ebp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8a8e6b74 90dd207b 00000116 849d7348 9084df20 nt!KeBugCheckEx+0x1e
    8a8e6b98 90dc6937 9084df20 00000000 0000000d dxgkrnl!TdrBugcheckOnTimeout+0x8d
    8a8e6bbc 9080692c 00000000 00000102 873fa008 dxgkrnl!TdrIsRecoveryRequired+0xb8
    8a8e6c34 90830944 fffffcfb 0021a7b1 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    8a8e6c5c 90831065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    8a8e6c98 9080d8f0 8a8e6c90 84b59f08 87cba480 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    8a8e6d28 908323c9 873fa008 82a8abb9 873fa008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    8a8e6d3c 90832485 873fa008 00000000 8752d658 dxgmms1!VidSchiRun_PriorityTable+0xf
    8a8e6d50 82c5e07a 873fa008 94e6612e 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    8a8e6d90 82b04819 90832406 873fa008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    igdkmd32+11f20
    9084df20 55              push    ebp
    
    SYMBOL_NAME:  igdkmd32+11f20
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: igdkmd32
    
    IMAGE_NAME:  igdkmd32.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4aba7471
    
    FAILURE_BUCKET_ID:  0x116_IMAGE_igdkmd32.sys
    
    BUCKET_ID:  0x116_IMAGE_igdkmd32.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm igdkmd32
    start    end        module name
    9083c000 90d45000   igdkmd32 T (no symbols)           
        Loaded symbol image file: igdkmd32.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
        Image name: igdkmd32.sys
        Timestamp:        Thu Sep 24 00:48:09 2009 (4ABA7471)
        CheckSum:         004A45D4
        ImageSize:        00509000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The Intel Graphics driver is very old. Update it from Intel Download Center.

    If it still crash after this, follow it: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  3. Posts : 26
    Windows7 Ultimate 64bit
    Thread Starter
       #3

    Problem solved. Thanks!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    You are welcome :)
      My Computer


 

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