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Random Unexpected Shutdown
I've installed Windows 7 Ultimate x32 on my old Lenovo T61 8898 about 3 days ago and I've had a 4 crashes since. Anyone go any ideas on what's wrong?
I've installed Windows 7 Ultimate x32 on my old Lenovo T61 8898 about 3 days ago and I've had a 4 crashes since. Anyone go any ideas on what's wrong?
Hello BlastHardCheese.
The Intel Graphics driver is very old. Update it from Intel Download Center.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {849d7348, 9084df20, 0, d} *** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys Probably caused by : igdkmd32.sys ( igdkmd32+11f20 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: 849d7348, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: 9084df20, The pointer into responsible device driver module (e.g. owner tag). Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000d, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: igdkmd32+11f20 9084df20 55 push ebp DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: 8a8e6b74 90dd207b 00000116 849d7348 9084df20 nt!KeBugCheckEx+0x1e 8a8e6b98 90dc6937 9084df20 00000000 0000000d dxgkrnl!TdrBugcheckOnTimeout+0x8d 8a8e6bbc 9080692c 00000000 00000102 873fa008 dxgkrnl!TdrIsRecoveryRequired+0xb8 8a8e6c34 90830944 fffffcfb 0021a7b1 00000000 dxgmms1!VidSchiReportHwHang+0x3c0 8a8e6c5c 90831065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68 8a8e6c98 9080d8f0 8a8e6c90 84b59f08 87cba480 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1 8a8e6d28 908323c9 873fa008 82a8abb9 873fa008 dxgmms1!VidSchiScheduleCommandToRun+0xaa 8a8e6d3c 90832485 873fa008 00000000 8752d658 dxgmms1!VidSchiRun_PriorityTable+0xf 8a8e6d50 82c5e07a 873fa008 94e6612e 00000000 dxgmms1!VidSchiWorkerThread+0x7f 8a8e6d90 82b04819 90832406 873fa008 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: igdkmd32+11f20 9084df20 55 push ebp SYMBOL_NAME: igdkmd32+11f20 FOLLOWUP_NAME: MachineOwner MODULE_NAME: igdkmd32 IMAGE_NAME: igdkmd32.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4aba7471 FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd32.sys BUCKET_ID: 0x116_IMAGE_igdkmd32.sys Followup: MachineOwner --------- 0: kd> lmvm igdkmd32 start end module name 9083c000 90d45000 igdkmd32 T (no symbols) Loaded symbol image file: igdkmd32.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys Image name: igdkmd32.sys Timestamp: Thu Sep 24 00:48:09 2009 (4ABA7471) CheckSum: 004A45D4 ImageSize: 00509000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
If it still crash after this, follow it: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Problem solved. Thanks!