Random BSOD, error d1, Win 7


  1. Posts : 3
    Win 7 Ultimate 64 bit
       #1

    Random BSOD, error d1, Win 7


    I will start by saying I have no idea what any of this means, I am lost so I am asking for all the help I can get. My system has crashed twice today, both times while I was gaming. First time I was playing borderlands, second time Planetside 2. I will link the dumps from both. Also these are the codes that show up:

    BCCode: d1
    BCP1: FFFFF88103458796
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF8800837B6C0

    Thanks all. I am in need of any help you can give.
      My Computer


  2. Posts : 3
    Win 7 Ultimate 64 bit
    Thread Starter
       #2

    Sorry, I believe I need to post this.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hello Diyc. It is crashed by the Razer Keypad Endpoint driver. (c:\windows\system32\drivers\rzkeypadendpt.sys)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff80104807a86, 2, 0, fffff88005a046c0}
    
    *** WARNING: Unable to verify timestamp for rzkeypadendpt.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzkeypadendpt.sys
    Probably caused by : rzkeypadendpt.sys ( rzkeypadendpt+46c0 )
    
    Followup: MachineOwner
    ---------
    But that driver is not old at all.
    Code:
    start             end                 module name
    fffff880`05a00000 fffff880`05a0c000   rzkeypadendpt T (no symbols)           
        Loaded symbol image file: rzkeypadendpt.sys
        Image path: \SystemRoot\system32\DRIVERS\rzkeypadendpt.sys
        Image name: rzkeypadendpt.sys
        Timestamp:        Wed Nov 07 13:19:58 2012 (509A12A6)
        CheckSum:         0000CF01
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    As a test, you may stop using the Razer products like Virtual Joystick, Keypad and Mouse etc and let us know if it is crashing in that situation too or not.
      My Computer


  4. Posts : 3
    Win 7 Ultimate 64 bit
    Thread Starter
       #4

    I thought so since that was the last think I installed. Thank you for the information.

    P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Diyc said:
    I thought so since that was the last think I installed. Thank you for the information.
    Let us know the results.

    Diyc said:
    P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.
    # years ago when I joined here, I had no skills at all. Staying, readind others posts, and posting in threads gave me that what I have today. So dont worry, the willingness to help is enough to help :)
      My Computer


 

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