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Windows 7: Random restarts without the actually BSOD.

14 Jan 2013   #1

Random restarts without the actually BSOD.

I'm getting random restarts without the blue screen but I do get dump logs. They don't seem to happen during any particular event, just happens randomly.

OS: Windows 7 Home Premium 64-bit English
CPU: amd athlon ii x4 640
Mem: 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
GC: AMD Radeon HD 6800

My System SpecsSystem Spec
14 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

Is your system overclocked at all?
If so it's time to bring it down to factory settings and see if it stabilizes that way.
Otherwise, I have fairly bad news, the particular crash report you are generating is almost always linked to bad hardware.

Stop 0x124 - what it means and what to try
^that's the pertinent information on the error you are getting.

Here's basic debug info
Probably caused by : hardware

Followup: MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008550038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_AuthenticAMD





fffff880`031af6f0 fffff800`03f19ca9 : fffffa80`08550010 fffffa80`06d35040 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031afc10 fffff800`03dfa557 : fffffa80`08550010 fffff800`03e742d8 fffffa80`06d35040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031afc40 fffff800`03d61935 : fffff800`03ed5ae0 00000000`00000001 fffffa80`093e9860 fffffa80`06d35040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031afc80 fffff800`03ce0641 : fffff880`01111e00 fffff800`03d61910 fffffa80`06d35000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031afcb0 fffff800`03f6de5a : 00000000`00000000 fffffa80`06d35040 00000000`00000080 fffffa80`06d24990 : nt!ExpWorkerThread+0x111
fffff880`031afd40 fffff800`03cc7d26 : fffff880`02f64180 fffffa80`06d35040 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af210 00000000`00000000 : nt!KxStartSystemThread+0x16


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware




Followup: MachineOwner
My System SpecsSystem Spec

 Random restarts without the actually BSOD.

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