Random restarts without the actually BSOD.


  1. Posts : 1
    Utah
       #1

    Random restarts without the actually BSOD.


    I'm getting random restarts without the blue screen but I do get dump logs. They don't seem to happen during any particular event, just happens randomly.

    OS: Windows 7 Home Premium 64-bit English
    CPU: amd athlon ii x4 640
    Mem: 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
    GC: AMD Radeon HD 6800
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    Is your system overclocked at all?
    If so it's time to bring it down to factory settings and see if it stabilizes that way.
    Otherwise, I have fairly bad news, the particular crash report you are generating is almost always linked to bad hardware.

    Stop 0x124 - what it means and what to try
    ^that's the pertinent information on the error you are getting.

    Here's basic debug info
    Code:
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8008550038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031af6f0 fffff800`03f19ca9 : fffffa80`08550010 fffffa80`06d35040 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031afc10 fffff800`03dfa557 : fffffa80`08550010 fffff800`03e742d8 fffffa80`06d35040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031afc40 fffff800`03d61935 : fffff800`03ed5ae0 00000000`00000001 fffffa80`093e9860 fffffa80`06d35040 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031afc80 fffff800`03ce0641 : fffff880`01111e00 fffff800`03d61910 fffffa80`06d35000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031afcb0 fffff800`03f6de5a : 00000000`00000000 fffffa80`06d35040 00000000`00000080 fffffa80`06d24990 : nt!ExpWorkerThread+0x111
    fffff880`031afd40 fffff800`03cc7d26 : fffff880`02f64180 fffffa80`06d35040 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af210 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
      My Computer


 

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