BSOD With High download speeds

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  1. Posts : 7
    Windows 7 Professional Service Pack 1
       #1

    BSOD With High download speeds


    Well the problem is whenever i download at high speeds from steam or launchers. It's the only time it ever crashes.

    System Specs:

    Motherboard : Asus Sabertooth Z77
    Graphics card: EVGA GTX 680 4GB Classified.
    RAM: 8GB Corsair Vengeance 1600Mhz - Two Stick 4GB each - Timings = 9-9-9-24 - Slots A2 & B2 which is recommended by the motherboard manual.
    PSU: Corsair CX600
    Processor: i7 3770k 3.5Ghz
    Attached Files
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello ashharps.

    The zip you uploaded does not contain any crash dump, coz the system failed to write minidump files.
    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Anyway, the last crash you have got is a stop 0x9C, I guess.
    Code:
    Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2013-01-15T16:21:52.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Ashley-PC
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009c (0x0000000000000000, 0xfffff8800334ac70, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
    This is a hardware error. According to Carrona.org.
    Code:
     STOP 0x0000009C: MACHINE_CHECK_EXCEPTION  
    Usual causes:  Hardware error (similar to STOP 0x124)
    So better you follow Stop 0x124 - what it means and what to try

    What is the results you have got from the seatools test? There are some disc controller errors.

    And, scan the system for possible virus infection.


    Let us know the results.
      My Computer


  3. Posts : 7
    Windows 7 Professional Service Pack 1
    Thread Starter
       #3

    Ok well i recently had another crash i don't know if this is the same Minidump but i've attached it anyway.

    I ran Anti-rootkit utility and nothing was found.

    Going to run windows defender whilst i sleep tonight seeing as it apparently can take up to a few hours.

    I haven't done a Full scan using Seatools yet but will probably end up doing so. Nothing is on that hard drive as of yet.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Yes, it is the same one :)
    Code:
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
        x86 Processors
            If the processor has ONLY MCE feature available (For example Intel
            Pentium), the parameters are:
            1 - Low  32 bits of P5_MC_TYPE MSR
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of P5_MC_ADDR MSR
            4 - Low  32 bits of P5_MC_ADDR MSR
            If the processor also has MCA feature available (For example Intel
            Pentium Pro), the parameters are:
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
        IA64 Processors
            1 - Bugcheck Type
                1 - MCA_ASSERT
                2 - MCA_GET_STATEINFO
                    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
                3 - MCA_CLEAR_STATEINFO
                    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
                4 - MCA_FATAL
                    FW reported a fatal MCA.
                5 - MCA_NONFATAL
                    SAL reported a recoverable MCA and we don't support currently
                    support recovery or SAL generated an MCA and then couldn't
                    produce an error record.
                0xB - INIT_ASSERT
                0xC - INIT_GET_STATEINFO
                      SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
                0xD - INIT_CLEAR_STATEINFO
                      SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
                0xE - INIT_FATAL
                      Not used.
            2 - Address of log
            3 - Size of log
            4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
        AMD64 Processors
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 0000000000000000
    Arg2: fffff880034adc70
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
    
    
    BUGCHECK_STR:  0x9C_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80003414818 to fffff800034c9fc0
    
    STACK_TEXT:  
    fffff880`034adc38 fffff800`03414818 : 00000000`0000009c 00000000`00000000 fffff880`034adc70 00000000`00000000 : 0xfffff800`034c9fc0
    fffff880`034adc40 00000000`0000009c : 00000000`00000000 fffff880`034adc70 00000000`00000000 00000000`00000000 : 0xfffff800`03414818
    fffff880`034adc48 00000000`00000000 : fffff880`034adc70 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9c
    
    
    STACK_COMMAND:  kb
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUCKET_ID:  CORRUPT_MODULELIST
    
    Followup: MachineOwner
    ---------
    Follow the Stop 0x124 link when you have time.
      My Computer


  5. Posts : 7
    Windows 7 Professional Service Pack 1
    Thread Starter
       #5

    When it comes to the bios settings of the motherboard i'm unsure if it's trying to overclock or not.. There's so many bios settings that it gets confusing. I've avoided changing anything in there and everything should be set to default.

    I've monitored the temperatures of my PC and it i think it's safe to say its not overheating.

    I've checked my drivers and updated the latest drivers.

    BIOS is up to date.

    I have not used memtest86, i will try this.

    When it comes to Step 7 and says to do a "vanilla" re installation i can't really test it because the only time my PC crashes is when downloading from steam or a game launcher for example.

    I've already had my PC opened up previously and cleaned any dust that was in there.
      My Computer


  6. Posts : 7
    Windows 7 Professional Service Pack 1
    Thread Starter
       #6

    Update: Ran Windows Memory Diagnostics and no errors found.

    I will still run memtest86.
      My Computer


  7. Posts : 7
    Windows 7 Professional Service Pack 1
    Thread Starter
       #7

    Had another BSOD i believe this one has a new dump file.
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    I took a peek at some of your system info and noticed two things, you have an SSD which leads me to wonder if your firmware is up to date, and my second question after looking at some of your installed programs, notably MSI Afterburner, is are you overclocking? if so stop.
      My Computer


  9. Posts : 7
    Windows 7 Professional Service Pack 1
    Thread Starter
       #9

    Firmware for my SSD is up to date.

    I have MSI Afterburner installed only to monitor my GPU temp

    I have not been overclocking i'm just trying to get my PC to work with default settings.

    I've noticed in BIOS that Turbo boost is enabled, should that be that way?
      My Computer


  10. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #10

    yes, but you could try disabling it if you would like all it does is give the system permission to use Intel turbo boost, which I'm not sure if that counts as over clocking or not to be honest.
      My Computer


 
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