Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Randomly occuring BSOD, happened after power surge

15 Jan 2013   #1

Windows 7 Home Premium 64 bit
Randomly occuring BSOD, happened after power surge

My computer restarted after a random power surge on my campus. Once the computer restarted, it sat on the desktop for awhile, then gave me the error bugcode_usb_error.

I attached the .dmp file. Can any of you tell me what the problem is?

My System SpecsSystem Spec
16 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello Prox, you have supplied only a single crash dump, whereas we ask for the entire data as per the Blue Screen of Death (BSOD) Posting Instructions to have a closer look at the situation.

Anyway, have a look:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa800c319160}

Probably caused by : usbhub.sys ( usbhub!UsbhWaitEventWithTimeoutEx+3aa )

Followup: MachineOwner
Do some basic USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers as follows:
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the results.
My System SpecsSystem Spec

 Randomly occuring BSOD, happened after power surge

Thread Tools

Similar help and support threads
Thread Forum
How to control all USB case power (power surge warnings) USB 2.0
I know how to enable/disable UBS ports, but I want to know if I Can set specific power limits for my USB 2.0 ports? using Windows 7 pro. How can I test my motherboard to see if maybe that might be the problem? Everything was working fine. Then, I started using a new USB device called Track...
Hardware & Devices
BSOD after power surge STOP 0x50 Can't boot into safe mode
Hello, I am unable to get into safe mode to deliver some more data on the BSOD.. Any help on next steps? This is the error that I see. PAGE_FAULT_IN_NONPAGED_AREA STOP: 0x00000050 (0xFFFFF901C0643DCC, 0x0000000000000000, 0xFFFFF960000DCCA3, 0x0000000000000005)
BSOD Help and Support
BSOD randomly occuring
I've been experiencing some random BSOD that are occuring a lot more frequently. I'm not familiar on how to read dump files. I'm hoping someone here can help me figure out what is causing this issue. I'm guessing it's a driver but i'm not sure which one. I ran driver verifier and was able to...
BSOD Help and Support
BSOD occuring randomly
Have yet to notice any pattern to recent BSOD occurrences. This is a different computer than my previous post 500+ days ago, so I hope I am justified to start a new thread. I glanced in the Eventsys.txt file and see a lot of references to Carbonite.
BSOD Help and Support
BSOD randomly occuring
Hello My computer has started getting the BSOD, it seems random when it occurs, sometimes when I'm playing TSW, othertimes when I'm browsing the net and then a few times when I'm not really paying attention to the computer. I've (hopefully correct) uploadet a zip file containing the logs...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:45.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App