Random BSOD With Error 0X00000050 and 0X00000109, Windows 7 X64


  1. Posts : 13
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Random BSOD With Error 0X00000050 and 0X00000109, Windows 7 X64


    Have recently completed a clean install of Windows 7 Home Premium x64 on a customers laptop, installed Microsoft Office Home and Student 2007 x32 and put all his data back on there.

    Since then hes been getting BSOD's. Have downloaded and installed Blue Screen viewer and have found that im getting 2 different error codes.

    1, Stop Error 000000050 PAGE_FAULT_IN_NONPAGED_AREA
    2, Stop Error 000000109

    I have tested the RAM using memtest overnight and has 15 passes. The problem is i cant reproduce this issue, it seems to be completely random in falling over. I have had it on a test bench for 48 hours running PCMARK 7 and it hasnt fallen over once and then when i have given it back to the customer he says within the hour it was doing it again. I have asked him if there is something specific he is doing when it crashes and he says no its just general use.

    Has anyone come across these errors before and been able to fix them? The next route is probably wiping the laptop again and starting again but i could do without that if possible

    Thanks
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    You need to collect the BSOD dump files and attach them here so we can analyse in more detail. Use this guide to collect the relevent information:

    https://www.sevenforums.com/crashes-d...tructions.html

    For completeness, also do the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    Regards,
    Golden
      My Computer


  3. Posts : 13
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks for your speey reply, heres the info....

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7YTXB-HYF3P-KVBWP
    Windows Product Key Hash: AyT5l0mYpFTYr+8mlp4vBPMsTog=
    Windows Product ID: 00359-OEM-9820097-26641
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0380CF4D-0992-4BDC-9951-53E824D1E7BD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0380CF4D-0992-4BDC-9951-53E824D1E7BD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KVBWP</PKey><PID>00359-OEM-9820097-26641</PID><PIDType>8</PIDType><SID>S-1-5-21-3221137922-4263347422-3169895014</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5733</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20120813000000.000000+000</Date></BIOS><HWID>A37E3207018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7CBDB038E77718</Val><Hash>Efwl2rvymOrl2BEWD/nonWDbH2g=</Hash><Pid>81602-908-7825265-68508</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-200-926641-02-2057-7601.0000-0032013
    Installation ID: 007226141634799710948522987106955372744534763494788853
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KVBWP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 17/01/2013 09:54:33
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:4:2013 18:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonZW3WyicrOQomhoPq0+P/JMXF0=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    BOOT ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    ASF! ACRSYS ACRPRDCT
    SLIC ACRSYS ACRPRDCT
    ASPT ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm
    Thanks
    Last edited by Brink; 25 Jan 2013 at 09:46. Reason: code box
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    I dont see any issues with the activation. Please upload the dump files so we can analyse further.
      My Computer


  5. Posts : 13
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Multiple Blue Screens and codes with general use


    Hi,

    I have recently been having all kinds of problems with my windows 7 machine, most of all with blue screens. I have downloaded blue screen view to have a look at these and there seems to be a big variety of different ones which is making it hard for me to pinpoint the cause. Il put down the most common ones below and hopefully you can give me some help identifying the problem.

    KMODE_EXCEPTION_NOT_HANDLED - 0x0000001e

    DRIVER_IRQL_NOT_LESS_OR_EQUAL - 0x000000d1

    NTFS_FILE_SYSTEM - 0x00000024

    SYSTEM_SERVICE_EXCEPTION - 0x0000003b

    ATTEMPTED_WRITE_TO_READONLY_MEMORY - 0x000000be

    These are the most common ones happening between 4 and 5 times each. Would appreciate any info on these issues

    Thanks
      My Computer


 

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