BSOD problem

Arc · 20 Jan 2013

Let us see.

Now you use the computerr, and come back with a further crash report, if any.

Brunolechef · 20 Jan 2013

ive had a BSOD now once when trying to download steam, another when restarting to get back onto the comp the , here is the file. Attachment 251132
what do i do now?

Arc · 20 Jan 2013

Brunolechef said:

ive had a BSOD now once when trying to download steam, another when restarting to get back onto the comp the , here is the file. Attachment 251132
what do i do now?

Unfortunately the zip contains no more crash dump.

Brunolechef · 20 Jan 2013

so what does that mean?

Arc · 20 Jan 2013

That means, there was no BSOD.

Brunolechef · 20 Jan 2013

there was two? ive still got DV running, so if there's another one ill give you the results
could this be due to hardware? or is definatly software?
cheers

Arc · 20 Jan 2013

Check that crash dump recording is properly configured.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Brunolechef · 20 Jan 2013

i dont understand, i downloaded it, and the it said it has successfully been added to registry, then i searched it, now what do you want me to do?

koolkat77 · 20 Jan 2013

What did you search?

Brunolechef · 20 Jan 2013

for the minidump like i was told and in there were the files:
011913-28735-01.dmp
011913-32729-01.dmp
012013-23821-01.dmp
012013-25740-01.dmp
012013-26083-01.dmp

so what do i do now?
cheers bruno