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#1
BSOD when trying to Upload Documents or Read Dump Files
I'm hoping someone can help me with my problem. I have Windows 7 Home 64-bit. Whenever I try to upload a document (like an email attachment) I get the BSOD. It occurs when my document box pops up so I can select the document I want to attach. The box doesn't fully load - and BSOD. This occurs in email and other websites in Firefox, Chrome and Open... but not in IE for whatever reason. IE is ok. When troubleshooting, I attempted to read the dump files - but BSOD again. I do have the info when my computer reboots and I'm hoping someone can help me:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007BBCC40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1