Windows 7 Keeps crashing when playing games

defector · 20 Jan 2013

Hi.
Ive just installed sniper v2 and far cry 3. Both games play fine then the computer will freeze and not turn it's self off and other times it just reboots it self. When it freezes i have to restart the computer my self and i get a blue screen error message, with minidump problems. I have added a rar file with .dmp file in to for people to have a look at.

Cheers

Arc · 20 Jan 2013

Hello Defector.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8005d068f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0335b6f0 fffff800`02cdad29 : fffffa80`05d068d0 fffffa80`0556eb60 00000000`00000001 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0335bc10 fffff800`02bba217 : fffffa80`05d068d0 fffff800`02c34658 fffffa80`0556eb60 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0335bc40 fffff800`02b21865 : fffff800`02c963a0 00000000`00000001 00000000`00000000 fffffa80`0556eb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0335bc80 fffff800`02aa1a21 : fffff880`01232f00 fffff800`02b21840 fffffa80`0556eb00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0335bcb0 fffff800`02d34cce : 00000000`00000000 fffffa80`0556eb60 00000000`00000080 fffffa80`05488990 : nt!ExpWorkerThread+0x111
fffff880`0335bd40 fffff800`02a88fe6 : fffff880`03186180 fffffa80`0556eb60 fffff880`031910c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0335bd80 00000000`00000000 : fffff880`0335c000 fffff880`03356000 fffff880`0335b6a0 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
---------

3: kd> !errrec fffffa8005d068f8
===============================================================================
Common Platform Error Record @ fffffa8005d068f8
-------------------------------------------------------------------------------
Record Id     : 01cdf691cf93d3f9
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/19/2013 22:10:41 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005d06978
Section       @ fffffa8005d06a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000106a5
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005d069c0
Section       @ fffffa8005d06b10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8005d06b10

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005d06a08
Section       @ fffffa8005d06b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 0 Bank 5)
  Status      : 0xbe00000000800400
  Address     : 0x00003800030180b9
  Misc.       : 0x0000000000007fff

Stop 124 is a hardware relater crash, and a Machine Check Exception is a situation where the CPU detects a hardware problem and reports it to the OS. But nothing about the hardware is specific.

Here your duty is to find out the part of hardware which is causing the crash, and to repair/remove that hardware. For detailed information, follow the guide: Stop 0x124 - what it means and what to try

Let us know the results.