Crash on wake up from hibernate

ms4sman · 20 Jan 2013

Hello all, I have a new problem! My computer has been working well lately, except one little thing. Occasionally, when waking up from hibernate, it will be very slow to wake up and then it will immediately blue-screen. I have been told this may have something to do with Power Management. The only thing I have changed lately hardware-wise is I swapped SATA cables between my primary HDD and my disk drive. Any ideas?

koolkat77 · 21 Jan 2013

Please go through this thread:

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Report back your findings.

Code:

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800e8714e0, fffff8800f3eaa88, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14ba88 )

Followup: MachineOwner
---------

1: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                             *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800e8714e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f3eaa88, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+14ba88
fffff880`0f3eaa88 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`050e6988 fffff880`03e7e000 : 00000000`00000116 fffffa80`0e8714e0 fffff880`0f3eaa88 00000000`00000000 : nt!KeBugCheckEx
fffff880`050e6990 fffff880`03e7dd0a : fffff880`0f3eaa88 fffffa80`0e8714e0 fffffa80`0633dc00 fffffa80`06438410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`050e69d0 fffff880`03f24f07 : fffffa80`0e8714e0 00000000`00000000 fffffa80`0633dc00 fffffa80`06438410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`050e6a00 fffff880`03f4eb75 : 00000000`ffffffff 00000000`001be665 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`050e6ae0 fffff880`03f4d2bb : 00000000`00000102 00000000`00000000 00000000`001be665 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`050e6b10 fffff880`03f202c6 : ffffffff`ff676980 fffffa80`06438410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`050e6bb0 fffff880`03f4ce7a : 00000000`00000000 00000000`001be611 00000000`00000080 00000000`00000000 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`050e6cc0 fffff800`03365e5a : 00000000`fffffc32 fffffa80`05e80b50 fffffa80`03cd0b30 fffffa80`05e80b50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`050e6d00 fffff800`030bfd26 : fffff800`03241e80 fffffa80`05e80b50 fffff800`0324fcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`050e6d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+14ba88
fffff880`0f3eaa88 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+14ba88

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  506b3099

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f29f000 fffff880`0ff93000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Oct 03 00:21:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4