BSOD after shutdown, error 0x00000d1, shutdown not complete

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  1. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD after shutdown, error 0x00000d1, shutdown not complete


    Hi guys,

    I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

    error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 0xcff30023
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000008
    Parameter 4 : 0xcff30023
    (founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
    Dump File : Mini100811-01.dmp
    Crash Time : 8/10/2011 7:00:42 ??
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 0xcff30023
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000008
    Parameter 4 : 0xcff30023
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+bead
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+5ad54
    Stack Address 1 :
    Stack Address 2 : ntkrnlpa.exe+2da7da
    Stack Address 3 : ntkrnlpa.exe+2da46d
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini100811-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6001
    Dump File Size : 138.784

    Could you help me fix it ?
    Prospects:
    Windows 7 Ultimate x32
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: F5V
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) Duo CPU T2250 @ 1.73GHz (2 CPUs), ~1.7GHz
    Memory: 2048MB RAM
    Available OS Memory: 2048MB RAM
    Page File: 1275MB used, 2818MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled

    Thank you.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  3. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thank you for you fast reply, I was able to stop that BSOD, by downgrading the video card driver, I think. a few hours after the post I uninstalled the video driver, restart the pc, the instal a older version of driver, more indicated for ati mobility radeon x2300 (lame video). Bow I tried to create the minidump file, but nothing happen, no minidump no BSOD.
    Finally it shuts down properly.
    Thank you so much. have a great day.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Nice to know that you have solved the issue. If there ia a further issue, let us know :)
      My Computer


  5. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Seems like its back, didn't cure it ... the problem is that windows dosent create a dump file like you recomended. What should I do ? Thank you again...

    Arc said:
    Nice to know that you have solved the issue. If there ia a further issue, let us know :)
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Hello Johny, if there is a BSOD, and dump creation is properly configured, there must be a crash dump.

    Are you sure that you are having a BSOD, or it is a random shutdown? BSOD is a thing that you pointed out in your first post. If you are getting a similar blue screen, go to Dump Files - Configure Windows to Create on BSOD and check if everything is properly configured or not. If not, re-configure it.

    As a Stop 0xD1 is driver related, a crash dump is the only thing that givves the closest look to the situation. Otherwise you may post it following the Blue Screen of Death (BSOD) Posting Instructions, clicking all the buttons of the SF Diag tool, if in case of absence of a dump, we can get some more, as far as possible more information.
      My Computer


  7. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    The thing is, i tried manually to do the settings, and then the reg files...nothing worked... their is a cache ... my settings say that the mini-dump file should be 128 KB not 256 KB like in your recommendations.
    Neither the SF Diag tool(i did use "run as admin."- should i run it in compatibility mode) dosent create a dump file when im clicking Minidump, or grab all...
    I'm using Tune Up utilities...does that messes things up ?
    and Nod 32 and 4.0 version...
    Maybe its because it happends after the windows shuts down i think there is only the part of bios that needs to shut down...or something like that...and it sounds like the cooler from procesor is restarting...
    Btw my video card driver is run in compatibility cause there is no win 7 driver. (im using it from vista)
    L.E. I even tried the command from that special CMD ... didn't create a dump file...
    L.L.E I uninstalled Tune Up...nothing
    I installed whocrashed ... i did did mananged to get a dump file on the crash test, but none on live one...tried the minidump and complete memory dump..
    Such a big headache, should i just clean instal windows again...i might happen the same thing...

    BTW if i have the same parametere presented up top, dosent meen its caused by the same thing ?
    Bug Check Code : 0x000000d1
    Parameter 1 : 0xcff30023
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000008
    Parameter 4 : 0xcff30023
    Last edited by Jhony Smith; 24 Jan 2013 at 18:43.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Yes, it is TuneUp utilities

    Most of us SF members believe that it is not tune up but tune down; but that is a different story. Uninstall it for the time being (the best option is to not use it at all; windows 7 does not need any of those programs, and they are not enough efficient to deal with windows 7's file and registry structure. It is good for XP).

    I hope you will be able to upload a crash dump after uninstalling it.
      My Computer


  9. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    I did manage to get 2 minidumps, but there were created by 2 programs, as a test crush to see if its possible to create dumps, it works but not for my crush, I will still update them, maybe there is some vital information.
    Thanks again...
    Just 1 worked for update...
    Again why doesent creat a crush dump ? Is it that the error happens after windows shut down ? should I try to Update Bios.
    I did uninstaled Tune up, but the BSOD happend before, thats why I installed tune up, and still happens now, when its uninstalled.
      My Computer


  10. Posts : 11
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Jhony Smith said:
    Btw my video card driver is run in compatibility cause there is no win 7 driver. (im using it from vista)
    L.E. I even tried the command from that special CMD ... didn't create a dump file...
    L.L.E I uninstalled Tune Up...nothing
    I installed whocrashed ... i did did mananged to get a dump file on the crash test, but none on live one...tried the minidump and complete memory dump..
    Such a big headache, should i just clean instal windows again...i might happen the same thing...

    BTW if i have the same parametere presented up top, dosent meen its caused by the same thing ?
    Bug Check Code : 0x000000d1
    Parameter 1 : 0xcff30023
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000008
    Parameter 4 : 0xcff30023
    Same parameteres = same issue ?
      My Computer


 
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