BSOD for power drive state failure

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  1. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #21

    my service tag is 101X2R1
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Drivers & Downloads | Dell United States

    The ACPI\CPL0002\2&DABA3FF&2 driver is for battery health - I can't find a driver for it

    SM Bus Controller - with luck should be this one....
    Driver Details | Dell United States

    PCI\VEN_10EC&DEV_5209&SUBSYS_04901028 - is the realtek card reader
    http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/alienware-m17x-r3?driverId=2Y8D0&osCode=W764&fileId=2947409229
    This may also apply to the other missing driver.
      My Computer


  3. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #23

    I ran both and neither did anything. I have no idea what I am doing wrong. Those 4 programs are still listed as faulty and without drivers. Should I be running these updates as admin?
      My Computer


  4. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #24

    Also after removing the display drivers for nvidia it will not update that. It says that is has a failure using the VxD loader
      My Computer


  5. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #25

    I took the nvidia driver DL from dell site for my laptop using my service code. This is the screen I get after it attempts to install.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Sounds like you may have file system problems...


    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    CHKDSK C: /R

    and hit the Enter key.
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
    then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

      My Computer


  7. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #27

    Ok it is running now and I will post the results when they are finished. Thank you very much for your patience and help.
      My Computer


  8. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #28

    Ok so there were no errors noted. The CHKDSK ended with NTFS files clean or something close to it and the SFC said no integrity violations. I have attached a copy of the log you requested. Thanks again.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    AS you say, SFC appears clean, and there's no significant errors elsewhere in the log.

    Try this...
    Open Device Manager
    in the menu bar, click on View - then 'Show hidden devices'

    Look for all devices with yellow triangles, ar red crosses, on, and right-click on them - select Uninstall
    close device manager when complete, and then reboot.
    when it reboots, allow Windows to search for drivers - if offered the option to search the internet, allow it.

    Once completely booted, and all devices either updated or failed, open Windows Update and do a manual Search for Updates.
    Look in the main and Optional update lists - install all hardware updates (note which they are, assuming there are any)
    once completed, reboot at least twice.
      My Computer


  10. Posts : 27
    windows 7 home premium 64 bit
    Thread Starter
       #30

    I installed a nvidia update first and restarted with windows update. Second did a intel graphics adapter update and go a frozen screen. I waited about 20min for it to either bring the screen back (screen went black) or reboot itself. It did neither so I hard reset. Tried the update for the intel again and got error 80070103 and then the update disappeared from the list of updates I needed. Then I was rewarded with a BSOD for power state driver failure. The 4 missing drivers you listed earlier are still missing and have yellow caution marks next to them in the manager.
      My Computer


 
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