BSOD Occurring Randomly while gaming and when i am not gaming???


  1. Posts : 1
    Windows Home 64 bit
       #1

    BSOD Occurring Randomly while gaming and when i am not gaming???


    I dont know why. I recently bought a new computer and it has been doing this since i first got it. I dont know why but hopefully you can help me.

    My Computer Stats:
    -Intel® Core™ i7-3770K
    -GIGABYTE GA-Z77X-UD3H Z77
    - NVIDIA GeForce GTX 660 Ti 2GB
    -Corsair Vengeance 8GB
    -2TB Hard Drive
    -Cooler Master Silent Pro Gold 80 Plus 1,000 Watts
    -Microsoft® Windows 7 Home Premium 64-Bit Edition

    Link to My SF tool file should be as a attachment

    This the message that Windows gave me to check for solution after i restarted the BSOD

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800BC59028
    BCP3: 00000000FE200000
    BCP4: 0000000000021136
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\012013-25521-01.dmp
    C:\Users\dbzethioboy\AppData\Local\Temp\WER-42759-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    When the BSOD occurred i copyed the code:
    Stop: 0x00000124(0x0000000000000000, 0xFFFFFA800DC59028, 0x00000000FE200000, 0x0000000000021136

    Hopefully you guys could help me out this is the first time i have dealt with something like this.
    Thanks!

    Dbzethioboy
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Hi Welcome to SF

    Unfortunately the dumps you uploaded are all 0x124 errors which are hardware related
    BSOD Index
    My initial thought is as this is new machine i would return it to place of purchase as something is obviously not right, if you wish to look into this then...
    Have a read of this thread it will give you some things to try
    Stop 0x124 - what it means and what to try
    Analysing your dumps (they are all the same) they state an error with level 2 cache on your cpu
    Code:
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800bc43138
    Section       @ fffffa800bc432c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL2_PREFETCH_ERR (Proc 1 Bank 6)
      Status      : 0xfe20000000021166
      Address     : 0x00000000a3edddc0
      Misc.       : 0x0000003206000086
    Code:
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800bc59138
    Section       @ fffffa800bc592c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL2_DRD_ERR (Proc 4 Bank 6)
      Status      : 0xfe20000000021136
      Address     : 0x000000003d1bddc0
      Misc.       : 0x0000007007000086
    Code:
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800bc22138
    Section       @ fffffa800bc222c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL2_DRD_ERR (Proc 5 Bank 6)
      Status      : 0xfe20000000021136
      Address     : 0x000000004f4fddc0
      Misc.       : 0x000000b040000086
    So you could potentially be looking at a problem with your cpu or motherboard
    Check temperatures and make sure chip is not overheating
      My Computer


 

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