Getting BSOD every few minutes, problem with modidras.sys

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  1. Posts : 25
    Windows 7 Home Premium 64-Bit
       #1

    Getting BSOD every few minutes, problem with modidras.sys


    Hi,

    I started getting very frequent BSODs a few days ago.

    It all started when I had problems updating windows, it always returned error code 80072efe.

    I then posted the problem to MS Community and followed some steps as suggested by members of the community.

    The steps didn't solve my problems, instead I began to get this BSOD.

    If it happens, it will crash 3 consequent times.

    The problem seem to be with a driver called movidras.sys which I tried searching for it, but it seems that no body knows about it, it's not even mentioned anywhere on the web.

    System restore is not an option for me as the oldest restore point available is newer than the problem date.

    I can't even try to restore from a DVD backup as my DVD drive is not working.

    The logs & diagnostics are attached.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Norton tends to cause BSOD-s and several other issues. I would recommend uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials To Test.


    Make scans with the following:

    -Kaspersky TDSSKiller

    -ESET online scanner

    In addition, run the malicious software removal tool and WDO:

    Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Perform a System File Check:
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it:

    Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.


    Upload a screenshot of your hard disk using CrystalDiskInfo:

    Make a hard drive test from the hard drive manufacturers website:

    Let us know the results.
      My Computer


  3. Posts : 25
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #3

    Hi & thanks for the reply.

    I already ran TDSSkiller a few days ago while trying to diagnose the windows update problem and there was nothing wrong.

    I also ran SFC/SCNOW, Disk checker and Malware bytes before when I was diagnosing the update problem and didn't find anything wrong.

    Clean start up and reducing start up items didn't help as well.

    I'm currently running Safe mode with networking and while trying to run ESET online scanner along with Windows Malicious Software removal tool, the laptop shut down with out a BSOD.

    I restarted on safe mode again and running ESET online scanner only for the time being.

    I'll finish ESET, MS Malicious software removal & MS Security Essentials and feed you back.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Please do, look forward to the results :)
      My Computer


  5. Posts : 25
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #5

    Hi,

    I tried all the suggestions and all went OK without any threats except Windows Security Essentials (MSSE) which found some trojan as I remember and it was able to quarantine it and I them deleted it.

    The problem now is that MSSE is unable to complete a full scan, each time I start a complete scan, it takes around 2 hours then the computer shuts down in it's own without BSOD.

    I tried even running MSSE in safe mode and it did the same.

    I guess this problem is due to a processor over heat as each time I run a full scan the processor goes up to 90-100% with only a couple of browser tabs open. After almost an hour the laptop ventilation fins emit huge heat.

    When I tried the safe mode, the processor almost ran at around 40-50% and heat was less but eventually it shut down after 2.5 hours. Only the quick scan was ran 3 times and it couldn't find anything more that the trojan it found in the first time.

    Running windows again makes the same BSOD.

    Here's a screenshot of my disk using Crystal Disk, in 2 parts.

    Attachment 251793

    Attachment 251794

    Note: When I installed MSSE and tried to update its definition for the first time, it was stuck after completing 1/4th of the updates and I had to manually download the update file and updated using it.

    For the Hard drive diagnostics, my DVD drive is not functional and I can't boot from it.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Can you upload a screenshot of summary tab using speccy:
    Speccy - System Information - Free Download
      My Computer


  7. Posts : 25
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #7

    I get this error as soon as Speccy loads

    Attachment 251811
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #8

    Are you able to run any scans?
    Try this online one. Free Online Virus Scanner | ESET

    Clean dust out all of your vents and openings.

    I searched for modidras.sys and movidras.sys, the top result is your thread here.

    To better help us to help you would you please add your systems specs? Here's how:SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

    Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

    After doing this your specs will be available in each of your posts.
    Click on My system Specs in the lower left of this post to see how it should look.:)
    Full instructions are in the tutorial.
      My Computer


  9. Posts : 25
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #9

    Britton30 said:
    Are you able to run any scans?
    Try this online one. Free Online Virus Scanner | ESET

    Clean dust out all of your vents and openings.

    I searched for modidras.sys and movidras.sys, the top result is your thread here.

    To better help us to help you would you please add your systems specs? Here's how:SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

    Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

    After doing this your specs will be available in each of your posts.
    Click on My system Specs in the lower left of this post to see how it should look.:)
    Full instructions are in the tutorial.
    Thanks Britton for the reply.

    I was able to run all the scans suggested by KoolKat77 except for the MSSE Full scan, the quick scan is Okay.

    I added all the info as suggested, Thanks once again.

    Forgot to tell you that I'll need sometime to get my hands on some tools to clean dust.
      My Computer


  10. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #10

    A can of air should do the dust cleaning, about $6 in electronics stores or department. How did the Eset scan go?
      My Computer


 
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