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Windows 7: programs not responding

04 Oct 2009   #1

Windows 7
programs not responding

I have been using Windows 7 RC for awhile now and have very few complaints, however, one problem I am having which is becoming very annoying is when I try to open or save a file from another program that program stops responding. I also get this problem when i open computer, network, windows explorer of places like that.

any information as to how to go about fixing this would be greatly appreciated.


My System SpecsSystem Spec
05 Oct 2009   #2


  1. Find the app/process which does this to you most often and most reproducibly.
  2. Start Task Manager (TM).
  3. Repro the problem. Once the app/process is in the "not responding" state...
  4. In TM, on the "applications" tab, find the window whose status is "not responding", then right-click and "Create dump file". A few seconds later, a window will pop up with the path to a file with a DMP extension.
  5. Compress that DMP file as tightly as possible and then upload it to *************** or a similar service. Paste the link back here.
Analysis of that memory dump may reveal why the app/process is "not responding".
My System SpecsSystem Spec
17 Nov 2009   #3

Windows 7

I get this also with many apps. Makes it impossible to get any significant work done with this os.
My System SpecsSystem Spec

17 Nov 2009   #4

Windows 7 64bit

I was getting frequent issues with this, mainly with IE and FireFox, as well as the shutdown cycle hanging. I have disabled Spy Sweeper and, so far, have not been seeing any problems. Don't know if Spy Sweeper is conflicting with the OS or another program.

Windows 7 Home Premium x64
ESET Smart Security

Spy Sweeper has AV, but it was disabled so as to not conflict with ESET AV.

Will report more as my testing without SpySweeper continues.
My System SpecsSystem Spec
02 Feb 2010   #5

Windows 7 32 bit

Quote   Quote: Originally Posted by AbdRahim View Post
I get this also with many apps. Makes it impossible to get any significant work done with this os.

Same here AbdRahim. I receive "not responding in "Word", "windows media player" "internet explorer" and my purchased burner "Ashampoo Studio 9". Pretty much you name it it has thrown "not responding" at me. Please no one tell me that reloading is my fix! I'll do it I just don't wanna! If I wait they eventually run but I didn't buy Windows 7 to wait for it to self correct.
My System SpecsSystem Spec
07 May 2010   #6

windows 7 64 bits

I have some issues with Spy Sweeper on my Win 7 64 bits system.

1:Opening My Computer sometimes will hang with a green status bar running across the top of the window and no drives are displayed.

2: IE8 randomly whites out and stops responding.....

3: Outlook randomly freezes and whites out and stops responding....

All issues are gone when spy sweeper ( latest version without anti-virus) is removed from the system.

Asus P6T; Intel i920; 6 GB memory; latest McAfee and now without spy sweeper....
My System SpecsSystem Spec
07 Sep 2010   #7

Win 7 Ultimate 64 bit

Guys not sure how much this helps, but I have found the two biggest culprits are:

1) and I really feel this is the biggest one, is the power settings for your hard drive. I have just tweaked mine to not turn off the hd for 2 hours and am yet waiting to see the "not responding", If I don't see it for 2 hours I will set it to never, and never look back. Yes I have a sH@tload of apps open to test this theory.

2) I run Norton endpoint security, and noticed turning off the active scan from the default to once a day reduces this greatly, before I think the default runs hourly, it would interrupt movies as I was watching them. Currently I have turned this on to run every 10 minutes so I can rule this out over the HD going to sleep.

It has been over 10 minutes and I have yet to see my friend "Not Responding" and all the usual suspects have been running and then some. Yes I added photoshop in there too to really test this.

I will post tomorrow to update if this fixed it.
My System SpecsSystem Spec
07 Sep 2010   #8

Win 7 Ultimate 64 bit

Keep in mind a lot of drives are green nowadays and may have additional settings beyond the windows power.
My System SpecsSystem Spec
07 Sep 2010   #9

Win 7 Ultimate 64 bit

in Hindsight I am now so glad I did not throw my alienware mx17 out the window :P
My System SpecsSystem Spec

 programs not responding

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