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#1
BSOD On Brand New Dell Laptop.
Good afternoon,
A user received a BSOD while shutting down their PC. It is a Dell Lattitude E6520. It is running Windows 7 Pro 64 Bit. 4 GB RAM, 2.5 Ghz i5 Processor. I am including the zipped "Grab All" folder which contains the dmp file from the BSOD event. Any help with this would be greatly appreciated. Glad to provide more info if needed.
This is a business laptop and no new hardware has been added to it recently. It connects via a docking station connected to a 22 in Dell monitor. The user closed out all of his programs and began shutting down the PC when the BSOD occured.
Thank you for your help.