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Windows 7: new to win7 : random BSOD events / sf zip attached

05 Feb 2013   #21
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 
ideas anyone...?

Thanks,

K


My System SpecsSystem Spec
.
05 Feb 2013   #22
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

I'll have more of a look this evening when I get home.

Regards,
Golden
My System SpecsSystem Spec
05 Feb 2013   #23
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 

Looking forward to it, thanks Golden!

K
My System SpecsSystem Spec
.

06 Feb 2013   #24
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
3: kd> !thread
GetPointerFromAddress: unable to read from fffff80003cc9000
THREAD fffffa800cea1060  Cid 1198.06f0  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 3
Not impersonating
GetUlongFromAddress: unable to read from fffff80003c08ba4
Owning Process            fffffa8010b001c0       Image:         chrome.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      8720206      
Context Switch Count      70             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x00000000689e29e5
Stack Init fffff88007dfac70 Current fffff88007dfa3a0
Base fffff88007dfb000 Limit fffff88007df5000 Call 0

3: kd> dps fffff88007df5000 fffff88007dfb000
fffff880`07df5000  ????????`????????
fffff880`07df5008  ????????`????????
fffff880`07df5010  ????????`????????
fffff880`07df5018  ????????`????????
fffff880`07df5020  ????????`????????
fffff880`07df5028  ????????`????????
fffff880`07df5030  ????????`????????
Sorry, but I'm having difficulty finding the cause.

Please turn on driver verifier to stress the drivers:

Driver Verifier - Enable and Disable

This will cause your PC to run sluggishly and hopefully we will get another BSOD (but this time with more information about the drivers). When that happens, upload the new BSOD files again please.
My System SpecsSystem Spec
06 Feb 2013   #25
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 
Alright,

On to the next test, not sure if I can get that done today since I have to leave town on business (I'll be out for about a week!).

One other thing I have going is that Shockwave crashes sporadically in Google Chrome and Chrome will give me a "Google Chrome crashed" message AFTER I close the last browser window.

Again: these happen infrequently and I'm not sure if that leads to a BSOD on occasion.

Thanks again Golden, I'll post again when I have some results, thanks a bunch!

K
My System SpecsSystem Spec
06 Feb 2013   #26
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 
here we go

got another blue screen, different message this time, anyone?

this happened while running driver verifier which ic still running I presume...?
My System SpecsSystem Spec
09 Feb 2013   #27
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 
another one....

This one, as well as the previous one, happened while running "driver verifier" AND...happened the instant I closed the last browser window. Browser is Google Chrome.

Maybe someone cam help...?
My System SpecsSystem Spec
09 Feb 2013   #28
carwiz

Windows 7 Pro-x64
 
 

Chrome was trying to free memory in the page that the display driver may have been using or corrupted. Look for Nvidia driver updates as well as Chrome.

Code:
 
2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1103b000 fffff880`11d2f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 13:21:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
2: kd> !process
GetPointerFromAddress: unable to read from fffff80003cc7000
PROCESS fffffa800f934b30
    SessionId: none  Cid: 0e14    Peb: 7efdf000  ParentCid: 0410
    DirBase: 3c31dd000  ObjectTable: fffff8a002017af0  HandleCount: <Data Not Accessible>
    Image: chrome.exe
    VadRoot fffffa800e4e7010 Vads 415 Clone 0 Private 16125. Modified 9918442. Locked 3390.
    DeviceMap fffff8a0010ac360
    Token                             fffff8a001fa3060
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
My System SpecsSystem Spec
09 Feb 2013   #29
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 

Thanks, will give that a go and post with updates!

K
My System SpecsSystem Spec
09 Feb 2013   #30
jolibloc

windows 7 ultimate N 64 bit service pack 1
 
 

Installed Nvidia 310.90, Chrome claims it is "latest version" and "up to date", we shall see...!

btw: installed Nvidia custom/clean install, fwiw...!
My System SpecsSystem Spec
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 new to win7 : random BSOD events / sf zip attached




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