BSOD while on Facebook, BCCode: d1


  1. Posts : 1
    Windows Home Premium 64 bit
       #1

    BSOD while on Facebook, BCCode: d1


    I've gotten several BSODs recently while playing games on Facebook (Farmtown, Castle Age, CA HOD, Scrabble, and Bubble Witch Saga). The number of open tabs doesn't seem to make a difference. Any help to fix the problem would be greatly appreciated. Thanks. :)

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000044
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF880040888C1
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Please remove AVG:


    Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {44, 2, 0, fffff88002cfe8c1}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+5c8c1 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000044, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88002cfe8c1, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cfa100
    GetUlongFromAddress: unable to read from fffff80002cfa1c0
     0000000000000044 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    athrx+5c8c1
    fffff880`02cfe8c1 8b4044          mov     eax,dword ptr [rax+44h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  chrome.exe
    
    TAG_NOT_DEFINED_c000000f:  FFFFF88002F22FB0
    
    TRAP_FRAME:  fffff88002f22650 -- (.trap 0xfffff88002f22650)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8004545998
    rdx=fffffa8004545998 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88002cfe8c1 rsp=fffff88002f227e0 rbp=0000000000000000
     r8=0000000000000000  r9=fffffa8004b4c0e8 r10=fffffa80049d9340
    r11=fffffa8004545998 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    athrx+0x5c8c1:
    fffff880`02cfe8c1 8b4044          mov     eax,dword ptr [rax+44h] ds:00000000`00000044=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002aca569 to fffff80002acafc0
    
    STACK_TEXT:  
    fffff880`02f22508 fffff800`02aca569 : 00000000`0000000a 00000000`00000044 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f22510 fffff800`02ac91e0 : fffffa80`04ac3210 00000000`00000000 fffffa80`049d9040 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f22650 fffff880`02cfe8c1 : fffffa80`04545998 fffff880`02f22860 fffffa80`049171a0 fffffa80`04a0d030 : nt!KiPageFault+0x260
    fffff880`02f227e0 fffffa80`04545998 : fffff880`02f22860 fffffa80`049171a0 fffffa80`04a0d030 fffffa80`0000001a : athrx+0x5c8c1
    fffff880`02f227e8 fffff880`02f22860 : fffffa80`049171a0 fffffa80`04a0d030 fffffa80`0000001a fffffa80`0472e270 : 0xfffffa80`04545998
    fffff880`02f227f0 fffffa80`049171a0 : fffffa80`04a0d030 fffffa80`0000001a fffffa80`0472e270 fffffa80`058b9120 : 0xfffff880`02f22860
    fffff880`02f227f8 fffffa80`04a0d030 : fffffa80`0000001a fffffa80`0472e270 fffffa80`058b9120 fffff880`02cfbf5e : 0xfffffa80`049171a0
    fffff880`02f22800 fffffa80`0000001a : fffffa80`0472e270 fffffa80`058b9120 fffff880`02cfbf5e 00000000`00000000 : 0xfffffa80`04a0d030
    fffff880`02f22808 fffffa80`0472e270 : fffffa80`058b9120 fffff880`02cfbf5e 00000000`00000000 fffffa80`04545998 : 0xfffffa80`0000001a
    fffff880`02f22810 fffffa80`058b9120 : fffff880`02cfbf5e 00000000`00000000 fffffa80`04545998 fffff880`04826000 : 0xfffffa80`0472e270
    fffff880`02f22818 fffff880`02cfbf5e : 00000000`00000000 fffffa80`04545998 fffff880`04826000 fffff880`02cfba84 : 0xfffffa80`058b9120
    fffff880`02f22820 00000000`00000000 : fffffa80`04545998 fffff880`04826000 fffff880`02cfba84 fffffa80`04545998 : athrx+0x59f5e
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrx+5c8c1
    fffff880`02cfe8c1 8b4044          mov     eax,dword ptr [rax+44h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  athrx+5c8c1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrx
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4acea2b7
    
    FAILURE_BUCKET_ID:  X64_0xD1_athrx+5c8c1
    
    BUCKET_ID:  X64_0xD1_athrx+5c8c1
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm athrx
    start             end                 module name
    fffff880`02ca2000 fffff880`02dfa000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Fri Oct 09 08:40:55 2009 (4ACEA2B7)
        CheckSum:         0015580F
        ImageSize:        00158000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If its wireless, match your device from here:

    If its not a wireless, match your device from here:

    Disk Check on your hard drive for file system errors and bad sectors on it:

    Perform a System File Check:

    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.



    Let us know the results.
      My Computer


  3. Posts : 2,014
    Windows 7 Professional 64bit
       #3

    Hi,

    Just a quick drive-by Koolkat :)

    The driver can be found here:

    Atheros AR9285 Wireless Network Adapter for Sony VPCEE32FX,
    found here near bottom of page under Wireless LAN:

    http://esupport.sony.com/US/p/model-...d#/downloadTab

    Also suggest you get the Critical Wireless Component update found under Wireless.

    Hope this helps.

    Cheers

    Dave
      My Computer


 

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